People Services HR Coordinator - Remote Support & Admin

Thames Water Utilities Limited; Reading; Hybrid; GBP 18,000 - 25,000; Full time

Job summary

Thames Water Utilities Limited is seeking an HR Co-ordinator to assist the People Services team with daily administration, ensuring accurate and timely payroll-related tasks. You will be the frontline contact for HR queries and support colleagues across site and remotely.

Role involves data maintenance in Company systems, issuing formal documents such as contracts, and contributing to ad hoc projects. Strong IT skills (Outlook, Excel) and confidentiality are essential.

Qualifications

• Excellent organisational and administrative skills.
• Able to multi-task and handle a high volume of queries daily.
• Advanced IT skills including Microsoft Outlook and Excel.

Responsibilities

• Support HR Administration across the People Team.
• Act as the first point of contact for customer enquiries in HR.
• Maintain data using Company systems, ensuring records are accurate and up to date.
• Generate and issue employment contracts as required.
• Undertake ad hoc project work when required.
• Communicate with a broad range of people in a courteous and professional manner.
• Liaising with Line managers, IT Service Desk, and the wider business.
• Updating employee records with changes to pension contributions.
• Undertaking ad-hoc reporting and providing project support as required.
• Take responsibility for workload and resolve queries/cases or triage and communicate with involved parties.
• Ensure achievement of KPIs and collaborate within People Services.

Skills

Organisational skills

Multi-tasking

Communication skills

Microsoft Outlook

Excel

Tools

Microsoft Outlook

Excel

Job description

Thames Water Utilities Limited is seeking an HR Co-ordinator to assist the People Services team with daily administration, ensuring accurate and timely payroll-related tasks. You will be the frontline contact for HR queries and support colleagues across site and remotely.

Role involves data maintenance in Company systems, issuing formal documents such as contracts, and contributing to ad hoc projects. Strong IT skills (Outlook, Excel) and confidentiality are essential.