HR coordinator

Confidential; Basingstoke; On-site; GBP 21,000 - 23,000; Full time

Job summary

Confidential in Basingstoke is seeking an experienced HR Coordinator to provide high-quality administrative and operational HR support across the employee lifecycle, serving as the first point of contact for staff and managers on-site.

This 12-month full-time role (37 hours weekly) offers an hourly rate of £15–£17. Start date September/October, with duties including onboarding, transfers, leave, offboarding, payroll liaison, benefits queries, and HR project support.

Qualifications

• 3–5 years HR Administration or HR Operations experience.
• Strong customer service and stakeholder management.
• Excellent organisational and prioritisation abilities.
• High attention to detail and accuracy.
• Proficient in Microsoft Office (Outlook, Word, Excel, Teams).
• Experience handling confidential employee data.
• Fluent English communication.

Responsibilities

• Act as the first point of contact for HR-related queries from employees and managers.
• Provide guidance on HR policies, procedures, and employee life cycle processes.
• Support employees throughout their employment journey and ensure a positive experience.
• Escalate complex employee relations and compliance matters when required.
• Manage HR administration across the employee life cycle, including onboarding, transfers, promotions, and organisational changes.
• Prepare and maintain HR documentation, correspondence, and employee records.
• Coordinate onboarding activities to ensure a seamless employee experience.
• Partner with Payroll to ensure employee changes are processed accurately and on time.
• Assist with benefits administration and employee queries.
• Support annual compensation and benefits review processes.
• Participate in HR projects and organisational initiatives.

Skills

HR Administration

Stakeholder management

Organisational skills

Attention to detail

Communication

Confidential data handling

MS Office

Education

CIPD Level 3

Tools

Darwinbox

Workday

SuccessFactors

Job description

Job Overview

Weare seeking an experienced and customer-focused HR Coordinator to providehigh-quality administrative and operational HR support across the employeelifecycle. As a key member of the HR team, you will be the first point ofcontact employees and managers, ensuring efficient HR service deliverywhile maintaining accuracy, compliance, and confidentiality.

Location: Basingstoke, UK (On-site)

Contract:12-Month Fixed-Term Contract

Hours:Full-Time, 37 hours per week

Start Date: September/October

Salary: A per hour rate, in-scope IR35 of £15 -£17 per hour

Key Responsibilities

• Act as the first point of contact for HR-related queries from employees and managers.
• Provide guidance on HR policies, procedures, and employee life cycle processes.
• Support employees throughout their employment journey and ensure a positive experience.
• Escalate complex employee relations and compliance matters when required.
• Manage HR administration across the employee life cycle, including:
  • New hire administration and onboarding
  • Employee transfers, promotions, and organisational changes
  • Leave and absence of administration
  • Offboarding and termination processes
• Prepare and maintain HR documentation, correspondence, and employee records.
• Coordinate onboarding activities to ensure a seamless employee experience.
• Partner with Payroll to ensure employee changes are processed accurately and on time.
• Assist with benefits administration and employee queries.
• Support annual compensation and benefits review processes.
• Participate in HR projects and organisational initiatives.

Required Skills & Experience

• 3-5 years of experience in HR Administration, HR Operations, Shared Services, or a similar HR support role.
• Strong customer service and stakeholder management skills.
• Excellent organizational and prioritisation abilities.
• High attention to detail and accuracy.
• Strong written and verbal communication skills.
• Proficiency in Microsoft Office, including Outlook, Word, Excel, and Teams.
• Experience handling confidential employee data.
• Fluent English communication skills.

Preferred

• Fluency in a second European language (German, French, Spanish, Italian, or Dutch).
• Experience supporting employees across multiple countries.
• Experience with HRIS platforms such as Darwin box, Workday, SuccessFactors, or similar.
• Knowledge of end-to-end employee life cycle processes.
• CIPD Level 3 qualification or equivalent HR administration experience.