Hr Client Partner, Benefits & Employee Services

Commonwealth Of Virginia; Norwich; On-site; GBP 45,000 - 67,000; Full time

Job summary

VP FOR HUMAN RESOURCES in Norfolk, VA seeks a HR Client Partner with a focus on Benefits and Employee Services. The role delivers benefits guidance to employees and managers, ensures accurate processing, and champions wellness initiatives that improve the employee experience while supporting transactional HR tasks.

The ideal candidate demonstrates client service excellence, discretion, adaptability, and collaboration across departments, with solid knowledge of US benefits programs and HR

Qualifications

• Must be client-focused and discreet.
• Must be adaptable and flexible.
• Must collaborate well with colleagues and build strong relationships.
• Some knowledge of benefits administration and HR laws/regulations (FMLA, ADA, HIPAA, COBRA, ACA).

Responsibilities

• Serve as primary Benefits liaison to all departments with expertise in benefits administration and wellness.
• Provide guidance on health, retirement, and leave programs for employees and managers.
• Ensure accurate benefits processing and support wellness initiatives that enhance the employee experience.
• Assist with transactional HR functions (Banner data entry, onboarding, HR operations support).

Skills

Client service focus

Professionalism & discretion

Adaptable

Collaborative

Benefits administration knowledge

HR legal knowledge

HR best practices

Job description

Title: HR Client Partner, Benefits & Employee Services

Agency: VP FOR HUMAN RESOURCES

Location: Norfolk, VA

FLSA: Non-Exempt

Hiring Range:

Full Time or Part Time: Full Time

Job Description: The TMC Client Partner – serves as a primary Benefits liaison to all departments with dedicated expertise in benefits administration and wellness. This role primarily provides employees and managers with guidance on health, retirement, and leave programs, ensures accurate benefits processing, and promotes well-being initiatives that enhance the employee experience but also assist with transactional HR functions (Banner data entry, onboarding, HR operations support). Minimum Qualifications:

• Must be client service focused and maintain a high level of professionalism and discretion.
• Must be adaptable and flexible.
• Must be able to collaborate and cooperate with colleagues; working in partnership; cultivating, building, and maintaining good relationships with peers and customers; delivering on commitments to the team, clients, and the University.
• Some knowledge of the principles of benefits administration.
• Some knowledge of federal and state laws/regulations related to human resources management (FMLA, ADA, HIPAA, COBRA, ACA).
• Some knowledge of HR best practices.