HR Caseworker - Policy-Driven Casework (SC Cleared)

First Military Recruitment Ltd; City Of London; Hybrid; GBP 65,000 - 92,000; Full time

Job summary

First Military Recruitment Ltd are seeking a HR Case Worker on behalf of a government client in Whitehall. The role operates on a hybrid model with 1–3 days onsite after induction, supporting sensitive HR casework and policy-based decisions.

You will analyse complex information, apply government policies to individual cases, and maintain meticulous case records while communicating with stakeholders. Active SC clearance is required and empathy with challenging content is essential.

Qualifications

• Experience analysing complex information and applying policy to cases.
• Experience with data protection principles and liaison with stakeholders.
• Ability to manage sensitive content with discretion under tight deadlines.

Responsibilities

• Manage sensitive HR casework daily.
• Analyse information and apply government policies to cases.
• Handle emotionally distressing content with discretion and resilience.
• Maintain accurate case notes and correspondence records.
• Collaborate with internal and external stakeholders to support priorities.

Skills

HR casework

Policy interpretation

Data protection

Stakeholder mgmt

Communication

Office 365

Resilience

SC Clearance

Tools

Outlook

Word

Excel

PowerPoint

Teams

Job description

First Military Recruitment Ltd are seeking a HR Case Worker on behalf of a government client in Whitehall. The role operates on a hybrid model with 1–3 days onsite after induction, supporting sensitive HR casework and policy-based decisions.

You will analyse complex information, apply government policies to individual cases, and maintain meticulous case records while communicating with stakeholders. Active SC clearance is required and empathy with challenging content is essential.