HR Business Partner: Change & Engagement Lead (Site-Based)

Deutsche Post DHL; Basildon; On-site; Confidential; Full time

Benefits offered by this job

Private Medical Insurance

Annual leave 25 days

Discretionary bonus

Flexible working

Pension scheme

GP consultations

Retail discounts

Loans & mortgage advice

Job summary

Deutsche Post DHL Supply Chain seeks an experienced HR Business Partner to align people strategies with operational performance and support a major change programme at Basildon. You will act as a trusted advisor to senior leaders, lead employee relations, and deliver data‑driven HR solutions across the site.

You’ll influence unions and stakeholders, drive engagement and productivity, and partner with HR Centres of Excellence to ensure compliant, high‑quality delivery during the change period.

Qualifications

• Experience operating in a complex, operational or customer-facing environment (supply chain, logistics, retail or manufacturing).
• Proven ability to align people strategy with operational performance, productivity and cost control.
• Experience partnering with senior leaders in a matrix or multi-site business.
• Broad HR generalist experience with strong capability in employee relations, workforce planning, organisational change and talent management.
• Demonstrated experience acting as a trusted advisor and challenger to leaders.
• Experience working within an HR operating model, partnering with HR Operations and Centres of Excellence.
• Ability to use people data and insight to inform decisions and measure impact.

Responsibilities

• Act as a trusted HR partner to the business, ensuring people strategies enable delivery of customer commitments and operational performance.
• Use employee and workforce insight to improve engagement, retention and productivity, supporting consistent service delivery.
• Anticipate people‑related risks that could impact customer outcomes and proactively implement mitigating actions.
• Ensure fair, timely and professional handling of employee relations matters to protect customer confidence and service continuity
• Partner with senior leaders to translate business strategy into clear people priorities, providing insight, challenge and advice.
• Influence leadership behaviour and decision‑making to balance commercial outcomes, employee experience and compliance.
• Build effective relationships with unions and employee representatives, leading consultation and negotiation where required.
• Collaborate with HR Centres of Excellence and wider HR Teams (Operations/ Functions) to deliver integrated, business‑relevant HR solutions.
• Share insight on external trends, labour markets and internal performance to inform strategic decisions.
• Own and embed core HR processes across the employee lifecycle, ensuring consistency, compliance and high‑quality delivery.
• Use workforce data and analytics to diagnose issues, identify trends and drive evidence‑based people decisions.
• Lead and support organisational change, start‑ups, TUPE transfers, contract loss processes and restructuring activities, ensuring these are planned and executed effectively and in line with legal and operational requirements.
• Drive continuous improvement of people processes to improve efficiency, reduce risk and enhance employee experience.
• Ensure accurate data quality and governance across people systems and reporting.

Skills

Operational environment experience

Align people strategy with operations

Senior stakeholder partnering

Generalist HR

Trusted advisor

People data and analytics

Change management

Employee relations

Job description

Deutsche Post DHL Supply Chain seeks an experienced HR Business Partner to align people strategies with operational performance and support a major change programme at Basildon. You will act as a trusted advisor to senior leaders, lead employee relations, and deliver data‑driven HR solutions across the site.

You’ll influence unions and stakeholders, drive engagement and productivity, and partner with HR Centres of Excellence to ensure compliant, high‑quality delivery during the change period.