HR Business Partner

Ubico Limited; Cheltenham; Hybrid; GBP 32,000 - 33,000; Full time

Benefits offered by this job

Hybrid working

Pension contribution

26 days annual leave + bank holidays

Ubico Perks (discounts & cashback)

24/7 support

Health & wellbeing resources

On-site parking

Job summary

Ubico Limited is seeking an experienced HR Business Partner to join its People Team and support managers, develop people, and help the organisation achieve its goals. You will provide expert guidance on employee relations, apply policies fairly, coach leaders to build high-performing teams, and lead people-focused projects to drive engagement and continuous improvement.

The role may be based in Cheltenham or Gloucester with regular travel across Gloucestershire.

Qualifications

• Significant experience in a generalist HR role, ideally at Business Partner level.
• Strong employee relations and employment law knowledge.
• Experience coaching managers through a variety of people challenges.
• Excellent communication and relationship-building skills.
• A proactive, solutions-focused mindset.
• CIPD level 5 qualification or equivalent experience.

Responsibilities

• Provide practical, commercially focused HR support to managers and leaders.
• Guide managers on employee relations matters including disciplinary, grievances, absence, capability, and investigations.
• Help ensure policies and procedures are applied fairly and consistently.
• Coach and support leaders to develop their management skills and build high-performing teams.
• Lead and contribute to people-focused projects that support growth and engagement.

Skills

Generalist HR

Employee relations

Employment law

Coaching managers

Communication

CIPD level 5

Education

CIPD Level 5 qualification

Job description

Are you an experienced HR professional who thrives on building strong relationships, influencing positive change, and helping leaders get the very best from their teams?

At Ubico, we know that our people are at the heart of everything we do. That's why we're looking for an experienced and approachable HR Business Partner to join our People Team and play a key role in supporting our managers, developing our people, and helping the organisation achieve its goals.

This is an exciting opportunity for a skilled HR professional who enjoys building trusted relationships, influencing positive change, and making a real difference to the employee experience. You'll work closely with managers across the business, helping them navigate challenges, develop their teams, and create an environment where colleagues can perform at their best.

What you'll be doing...

No two days are the same in this role. You'll be a trusted advisor to managers and leaders, providing practical, commercially focused HR support while ensuring our people remain at the centre of decision-making.

You'll provide expert guidance across a wide range of employee relations matters, including disciplinary, grievance, absence management, capability, performance and workplace investigations.

You'll help ensure policies and procedures are applied fairly and consistently, while supporting managers to make confident, informed decisions.

Alongside managing the employee lifecycle, you'll coach and support leaders to develop their management skills, build high performing teams and create positive workplace cultures.

You'll also have the opportunity to lead and contribute to a variety of people focused projects that support organisational growth, employee engagement and continuous improvement.

The role may be based in Cheltenham or Gloucester. The successful candidate will need to travel regularly to sites across Gloucestershire, with occasional travel to West Oxfordshire and Wiltshire, so a full driving licence and access to a vehicle for business use are essential.

About you...

You're an experienced HR professional who combines strong technical knowledge with a genuine passion for helping people succeed.

You'll be comfortable building relationships at all levels, able to offer sound advice on complex people matters, and confident in influencing and challenging constructively when needed. Most importantly, you'll take a collaborative and pragmatic approach, balancing business needs with a positive employee experience.

You'll bring:

• Significant experience in a generalist HR role, ideally at Business Partner level
• Strong employee relations and employment law knowledge
• Experience supporting and coaching managers through a variety of people challenges
• Excellent communication and relationship-building skills
• A proactive, solutions-focused mindset
• CIPD level 5 qualification or equivalent experience

If you would like further information about this role please have a look at the attached job description and person specifications.

Special Conditions

• Use of a car for work purposes
• BPSS (Baseline Personnel Security Standard check)

Vacancies can close earlier than stated if a high number of applications have been received. We recommend that you submit your application as soon as possible

What we can do for you

• Learning & Progression - We support your growth, whether you're starting out or moving up.
• Flexible Working - Options include hybrid roles
• Community Impact - Help make your neighbourhood cleaner and greener.
• Generous Leave - 26 days annual leave + bank holidays (rising to 30 days after 5 years).
• Holiday Flexibility - Buy or sell up to 1 week of leave.
• Pension Support - 5% employer contribution to your retirement.
• All employees have access to Ubico Perks,our rewards and benefits platform - offering exclusive discounts, dealsand cashback on everyday essentials
• 24/7 Support - Free, confidential helpline for you and your family.
• Health & Wellbeing - Free eye tests (role-dependent), flu jabs, and wellbeing resources.
• Workplace Comforts - Free PPE, tea & coffee, and on-site parking.

About Us

We provide vital environmental services across Gloucestershire, Wiltshire and West Oxfordshire - keeping communities clean and green. Our work includes waste and recycling collections, street cleansing, grounds maintenance, building cleaning, managing recycling centres and maintenance of our fleet.

Our values are at the heart of everything we do. We’re proud of our strong work ethic and are looking for enthusiastic, dedicated individuals who share our commitment to making a positive difference.

We are proud to be a part of the Armed Forces Covenant and welcome applications from serving personnel, reservists, veterans and military families. We recognise the skills, experience and values these individuals bring to the workplace and we are committed to ensuring our recruitment processes are fair, inclusive and supportive. This includes offering a guaranteed interview to veterans who meet the essential criteria for the role.

Ubico is committed to meeting its statutory and moral duties to safeguard and promote the welfare of children, young people under 18 years of age and adults at risk who are the recipients of its services and/or activities. Pre-employment checks include medical screening, references, proof of identity and right to work, and may include criminal record verification.

Permanent

£32,073 - £32,990 Per Annum (including basic and market supplement)