HR Assistant (Ref 26-115)

Cleveland Police; Tees Valley; On-site; GBP 25,000 - 30,000; Full time

Job summary

Cleveland Police is seeking an HR Assistant to join the Human Resources team within People and Development. Based at St Marks House, Thornaby, the role offers 37 hours per week with a permanent contract and a salary scale of £24,747–£29,859.

You will provide HR administrative support, maintain employee records, process payroll information, and support HR projects to deliver customer-focused services across the force.

Qualifications

• Experience working in a busy administrative or office environment.
• Strong organisational and time management skills with the ability to meet deadlines.
• Excellent written and verbal communication skills.
• Good ICT skills, including experience using databases and Microsoft Office applications.
• Experience delivering excellent customer service.

Responsibilities

• Providing professional HR administrative support and guidance to managers and service units.
• Maintaining accurate electronic and paper-based personnel records and databases.
• Processing and administering payroll-related information accurately and within deadlines.
• Supporting the development, review, and maintenance of HR procedures in line with employment legislation and best practice.
• Assisting with the delivery of HR projects and initiatives that support organisational objectives.
• Producing reports and management information from HR systems and databases.
• Building positive working relationships with colleagues across the organisation.
• Contributing to the delivery of an efficient and effective HR service aligned to organisational priorities.

Skills

Organisational skills

Time management

Attention to detail

Communication skills

ICT skills

Customer service

Teamwork

Independent working

Education

CIPD qualification (advantageous)

Tools

Microsoft Office

HR databases

Payroll systems

Job description

Post: HR Assistant

Salary: Scale 2 / 4 - £24,747 - £29,859 (Career Graded)

Hours: 37 hours per week

Contract Type: Permanent

Location: St Marks House, Thornaby

Are you highly organised, detail-oriented, and passionate about providing excellent customer service? Would you like to develop your HR career while contributing to a police service that keeps communities safe?

We are looking for an HR Assistant to join our Human Resources team within People and Development. This is an exciting opportunity to play a key role in supporting the delivery of HR services across the Force, helping to ensure our people receive professional, efficient, and customer-focused support.

As an HR Assistant, you will provide advice and administrative support to managers and colleagues on a range of HR processes and procedures. You will work closely with HR Advisors, the Resourcing Team, and wider departments to support the delivery of key HR activities, maintain accurate employee records, and contribute to the successful implementation of people-focused initiatives.

What you'll be doing

• Providing professional HR administrative support and guidance to managers and service units.
• Maintaining accurate electronic and paper-based personnel records and databases.
• Processing and administering payroll-related information accurately and within deadlines.
• Supporting the development, review, and maintenance of HR procedures in line with employment legislation and best practice.
• Assisting with the delivery of HR projects and initiatives that support organisational objectives.
• Producing reports and management information from HR systems and databases.
• Building positive working relationships with colleagues across the organisation.
• Contributing to the delivery of an efficient and effective HR service aligned to organisational priorities.

What we're looking for

The successful candidate will demonstrate:

• Experience working in a busy administrative or office environment.
• Excellent organisational and time management skills with the ability to manage competing priorities and meet deadlines.
• Strong attention to detail and a commitment to maintaining accurate records.
• Excellent written and verbal communication skills.
• Good ICT skills, including experience using databases and Microsoft Office applications.
• Experience delivering excellent customer service.
• The ability to build effective working relationships with people at all levels.
• A proactive approach, with the ability to work independently and as part of a team.

Whilst not essential, it would be advantageous for applicants to have experience of working within Human Resources, and either hold a CIPD qualification, or currently be working towards one.

This role offers an excellent opportunity to develop your HR career within a supportive and professional environment. You will gain exposure to a broad range of HR activities while contributing to the delivery of services that support our workforce and organisational priorities.

If you're looking for a varied HR role where your work directly supports the people behind policing, we'd love to hear from you.

If you would like to discuss the role further please contact Kay Batty, HR Admin / MI Team Leader, via [e-mail]

Interviews are scheduled to take place week commencing 11th January 2027.

Cleveland Police is committed to improving the diversity of its workforce to better reflect the communities we serve. We welcome applications from all minority groups and individuals who identify with one or more of the protected characteristics as defined by the Equality Act 2010. All appointments will be made on merit.

Regardless of the applicant, this role is on current Cleveland Police Terms and Conditions as per Police Staff Council.