HR Advisor – ER Specialist & Policy Coach

Portakabin Ltd; York and North Yorkshire; On-site; GBP 30,000 - 35,000; Full time

Benefits offered by this job

Contributory pension including life保险

Health and wellbeing services

Cycle to Work Scheme

Employee Benefits Program (Discounts…)

Career progression

Volunteering day

Job summary

Portakabin Ltd is hiring a HR Advisor for our Head Office in York to support employees and managers on employee relations matters, ensuring policy consistency. The role focuses on proactive issue prevention and strong stakeholder communications.

You will coach managers, manage ER cases, contribute to policy development, and ensure compliance with employment law, tolerating sensitive information with professionalism.

Qualifications

• CIPD qualified
• Experience of complex ER cases
• Ability to handle cases independently
• Confident to manage cases
• Strong understanding of employment law and HR policies
• Excellent communication and mediation skills
• Analytical thinking and attention to detail

Responsibilities

• Provide timely and effective advice on employee relations matters, ensuring company policies are applied consistently.
• Coach and advise managers on HR policies and procedures, building knowledge and capability to handle people issues confidently.
• Support employees and managers through ER procedures, handling cases proactively to achieve timely resolution.
• Manage formal ER cases, ensuring they are recorded, tracked and resolved within required timescales.
• Conduct exit interviews and elevate feedback and recommendations to relevant stakeholders.
• Escalate complex or high-risk cases to the People Operations Manager, seeking guidance and approval in line with governance requirements.
• Support the design and delivery of training on key employee relations topics to increase line manager capability.
• Ensure advice and guidance is compliant with employment law and company policies.

Skills

ER case management

Employee relations

Stakeholder management

Communication

Mediation

Employment law knowledge

Analytical thinking

Attention to detail

Policy interpretation

CIPD qualified

Education

CIPD qualified

Job description

Portakabin Ltd is hiring a HR Advisor for our Head Office in York to support employees and managers on employee relations matters, ensuring policy consistency. The role focuses on proactive issue prevention and strong stakeholder communications.

You will coach managers, manage ER cases, contribute to policy development, and ensure compliance with employment law, tolerating sensitive information with professionalism.