HR Advisor (Employee Relations)

Curo; Bath; Hybrid; GBP 34,000 - 42,000; Full time

Benefits offered by this job

26 days annual leave

Birthday off

Pension up to 10% match

Hybrid working

Flexible benefits (Health Cash Plan)

Employee Assistance Programme

Job summary

Curo is seeking an HR Advisor with a focus on employee relations in Bath. You will manage a caseload, coach managers, and work with HR Partners on complex matters. The role emphasizes policy, data, and the full employee lifecycle in a supportive, collaborative team.

The position is hybrid (3 days in the office) with a competitive salary and benefits, targeting candidates with CIPD Level 5 or equivalent and strong advisory experience in UK employment law.

Qualifications

• Experience advising and coaching managers through employee relations cases such as absence, performance, disciplinary and grievance.
• Strong knowledge of UK employment law and when to seek further advice.
• Experience improving HR workflows, processes or toolkits.
• Experience using HR systems to manage colleague records, cases or workflows.
• Well organised with the ability to prioritise a busy caseload and meet deadlines.

Responsibilities

• Manage your own caseload of employee relations cases, including absence, probation, performance, disciplinaries and grievances.
• Advise and coach managers to handle everyday people matters with clear guidance and self-service tools.
• Escalate complex cases involving senior managers, potential dismissal or legal risk to HR Business Partners.
• Keep accurate case records and use trends to spot issues and improve processes.
• Help maintain HR policies, workflows and toolkits to stay compliant and clear.
• Support colleagues and managers through all stages of employment from onboarding to leaving Curo.

Skills

ER advisory experience

UK employment law knowledge

HR workflows

HR systems

Time management

Education

CIPD Level 5 or equivalent

Job description

HR Advisor (Employee Relations)

£38,110 per annum + benefits The Maltings, Bath Hybrid - minimum 3 office-based days

Permanent Full Time 37 hours per week

Your HR Expertise. Our People. A Great Place to Work.

Good HR advice does more than keep an organisation compliant. It helps a manager handle a difficult conversation well, gets a colleague back to work with the right support and turns a concern into a fair outcome everyone can move forward from.

That\'s the difference you\'ll make as our HR Advisor. Working in our small HR and Organisation Development (OD) shared service team, you\'ll manage your own employee relations caseload and give clear, practical advice to managers and colleagues across Curo. You\'ll coach managers to handle everyday people matters themselves, so they lead their teams with confidence. Employee relations is at the heart of this role and will take up most of your week, so it\'s ideal if casework is the part of HR you enjoy most.

You won\'t face the toughest cases alone. You\'ll work alongside our HR Business Partners on complex cases, building your experience as you go. If you\'re keen to grow your HR career, this role gives you real breadth across employee relations, policy, people data and the full employee lifecycle.

What you\'ll be doing

• Managing your own caseload of employee relations cases, including absence, probation, performance, routine disciplinaries, grievances and flexible working

• Advising and coaching managers so they can handle everyday people matters themselves, using the right guidance and self-service tools

• Escalating cases involving senior managers, potential dismissal or legal risk to our HR Business Partners

• Keeping accurate case records and using case trends and feedback to spot issues early and improve how we work

• Helping keep HR policies, workflows and toolkits compliant, clear and easy to use

• Supporting colleagues and managers at every stage of employment, from onboarding to leaving Curo

More about you

You\'re a clear communicator who can explain HR matters in plain English and tailor your advice to the person in front of you, from a frontline team leader to a senior manager. You build trusted relationships and would rather help a manager solve a problem than solve it for them.

You handle sensitive and confidential matters with care and fairness. And you\'re curious, keen to keep learning and ready to take on more complex work as you grow.

Essential:

• CIPD Level 5 or equivalent, or substantial practical experience in an HR advisory role

• Experience of advising and coaching managers through employee relations cases such as absence, performance, disciplinary and grievance

• Sound, practical knowledge of UK employment law, and the judgement to know when to seek further advice

• Experience of improving HR workflows, processes or toolkits

• Experience of using HR systems to manage colleague records, cases or workflows

• Well organised, able to prioritise a busy caseload, meet deadlines and use your own initiative

What you\'ll get in return

Beyond a salary of £38,110 and the chance to make a real difference every day, you\'ll get:

• 26 days annual leave per year (plus bank holidays) rising to 29 days after 3 years

• Your birthday off as an extra holiday

• Up to 10% matched pension contribution

• Hybrid working (3 days office, 2 days home)

• Flexible benefits which might include a Health Cash Plan

• Access to an Employee Assistance Programme for your own wellbeing

About Curo

We\'re a leading South West housing association with social purpose at our heart. We provide affordable homes and create positive futures in our communities. We\'re proud to be among the UK\'s top 100 companies to work for, and the 5th best housing association nationwide.

We actively welcome applications from candidates who identify as disabled, LGBTQ+, from ethnic minority backgrounds, and from our Curo customers.

We\'re committed to making our recruitment process accessible to everyone - if you need any adjustments to help you apply or interview, please contact our recruitment team at