HR Advisor

Fairway Group; United Kingdom; On-site; GBP 32,000 - 42,000; Full time

Job summary

Fairway Group is hiring an HR Advisor to manage the employee lifecycle, recruitment administration, and HR data integrity. You will handle onboarding, documentation, and lifecycle milestones while supporting payroll and benefits processes.

The role requires HR systems experience (PeopleHR, TT Payroll) and strong communication, confidentiality and organisational skills within a regulated environment.

Qualifications

• Minimum 3 years' experience as HR Administrator or HR Advisor in a HR operations team.
• Experience supporting recruitment, employee lifecycle administration and payroll processes.
• CIPD Level 3 qualification is required.
• Experience in a regulated organisation is desirable.

Responsibilities

• Provide administrative support across recruitment, onboarding, contracts, changes and offboarding.
• Prepare offer letters, contracts and standard HR documentation using approved templates.
• Monitor probation periods, contract dates and lifecycle milestones.
• Maintain electronic employee files and HR templates.
• Support audits and compliance checks with accurate records.
• Coordinate end-to-end recruitment campaigns and interview scheduling.
• Act as a primary contact for candidates and hiring managers.

Skills

Administration

Attention to detail

Communication

Confidentiality

Organisation

Education

CIPD Level 3

Tools

PeopleHR

TT Payroll

Microsoft 365

Job description

Careers

HR Advisor

Key Responsibilities:

HR Administration and Employee Lifecycle

• Provide administrative support and take ownership of routine processes across the full employee lifecycle, from recruitment and onboarding through to contractual changes and offboarding;
• Prepare standard HR correspondence and documentation, including offer letters, contracts, change letters, probation documentation and leaver paperwork, using approved templates;
• Monitor probationary periods, fixed-term contract dates and other key employee lifecycle milestones, issuing reminders and ensuring documentation is completed and recorded;
• Maintain accurate and complete electronic employee files, ensuring terms and conditions, signed role profiles and supporting documentation remain current;
• Maintain and update the HR suite of templates, checklists and standard communications;
• Support annual audits and routine compliance checks by compiling accurate employee information and documentation; and
• Identify opportunities to improve administrative processes, checklists, guidance and employee communications.

Recruitment and Selection

• Coordinate end-to-end recruitment campaigns, including recruitment authorisations, role profile checks, advertising, agency liaison, application management and interview scheduling;
• Act as a key contact for candidates and hiring managers, ensuring a professional, timely and positive recruitment experience;
• Prepare interview packs, carry out first-stage interviews, record interview outcomes accurately and support hiring managers with appropriate shortlisting and selection administration;
• Coordinate offers, references, background screening, right-to-work evidence and other pre-employment checks;
• Maintain accurate recruitment records and provide updates on vacancies, candidate pipelines and recruitment activity;
• Support induction and onboarding, including new starter documentation, system set-up coordination and introductory HR sessions; and
• Promote fair, consistent and inclusive recruitment practices, escalating selection or compliance concerns where required.

HR Advisory and Employee Relations Support

• Provide first-line guidance to employees and managers on routine HR queries, policies, procedures, benefits, leave and HR systems;
• Explain standard HR processes and information clearly, applying approved policies and guidance consistently;
• Support managers with routine probation, absence, return-to-work and performance administration, including arranging meetings and preparing documentation;
• Attend routine employee meetings as an HR note-taker or support representative where appropriate;
• Identify matters involving employee relations risk, legal interpretation, complex judgement or exceptions and elevate these promptly to the Senior Manager;
• Maintain accurate records of queries, advice provided and follow-up actions; and
• Contribute to manager guidance, FAQs and employee communications that improve HR self-service.

PeopleHR, Data and Systems

• Act as a day-to-day contact for PeopleHR queries and support employees and managers in using the system;
• Maintain employee data within PeopleHR and complete regular data-quality checks, making or coordinating corrections;
• Provide PeopleHR guidance during induction and follow up on user queries or system tickets;
• Keep PeopleHR calendars, bank holidays, office closures and relevant employee information up to date;
• Support annual holiday, length-of-service and employee-record audits; and
• Use approved technology and automation tools to improve accuracy, reduce manual processing and enhance the HR service.

Payroll, Benefits and Absence Administration

• Alternate the processing of monthly in-house payroll with the Senior Manager to ensure appropriate cover is always in place for Jersey, Kuwait, Dubai and Singapore.
• Collate, check and submit approved employee changes and variable payroll information in line with the monthly payroll timetable;
• Support payroll validation, query resolution, pension and benefits updates and maintenance of appropriate records and approvals;
• Administer routine employee benefits activity, including enrolments, changes, leavers and employee queries;
• Monitor sickness absence documentation, medical certificates and return-to-work records;
• Prepare routine absence information and identify missing documentation or items requiring escalation; and
• Support annual salary, bonus and benefits processes through accurate data preparation and employee documentation.

Learning, Development & Training

• Coordinate the delivery and administration of the Group's learning and development activities, including internal and external training programmes;
• Coordinate our in-house training programmes, including scheduling, communications, attendance, supporting materials and associated administration;
• Maintain accurate training and development records, including individual CPD records, qualifications, professional memberships and evidence of completed learning;
• Monitor completion of mandatory and regulatory training and proactively follow up with employees and managers on outstanding requirements;
• Coordinate training bookings, providers, venues, invitations and attendance, ensuring employees receive appropriate joining information and materials;
• Maintain the CPD Newsletter;
• Support employees undertaking professional qualifications, including maintaining records of study arrangements, exam dates and results where applicable; and
• Liaise with training providers and professional bodies as required and support the administration of training invoices, agreements and related documentation.

General Responsibilities

• Develop and maintain constructive working relationships with employees, managers, candidates, suppliers and colleagues across the Group;
• Ensure work is carried out in accordance with internal policies, procedures and applicable legal and regulatory requirements;
• Maintain the highest standards of confidentiality, data protection and information security in relation to employee and Company information;
• Maintain accurate, complete and appropriately controlled records;
• Manage competing priorities and deliver work within agreed deadlines and service standards;
• Take responsibility for personal development and maintain awareness of HR good practice and relevant employment requirements; and
• Undertake additional projects and responsibilities appropriate to the role.

Competencies

• Strong administration, organisation and attention to detail;
• Clear and confident written and verbal communication skills;
• Professional and credible when interviewing candidates and supporting managers and employees;
• Ability to build trust while maintaining confidentiality, impartiality and appropriate professional boundaries;
• Sound judgement, including the ability to recognise when a matter requires escalation;
• Ability to follow established processes while identifying practical improvements;
• Service-focused, approachable and responsive;
• Comfortable managing deadlines and competing priorities; and
• Demonstrates integrity, accountability and a commitment to continuous development.

Professional Qualifications and Minimum Relevant Experience:

• Minimum of 3 years' previous experience as an HR Administrator, HR Advisor or comparable people-services or HR operations team to include processing of payroll;
• Practical experience supporting recruitment and employee lifecycle administration;
• Experience conducting candidate screening or interviews is desirable;
• Experience providing first-line HR advice and supporting managers with routine employee matters;
• Minimum CIPD Level 3 qualification; and
• Experience in a regulated organisation.

IT Skills

• Good working knowledge of Microsoft 365, particularly Word, Excel, PowerPoint, Outlook and Teams;
• Experience using an HR information system, preferably PeopleHR and TT Payroll;
• Ability to maintain accurate data, produce routine reports and work confidently with standard templates;
• Confidence using approved digital tools and automation to improve administrative efficiency.