HR Advisor

South Lakes Housing; Chadderton; On-site; GBP 32,000 - 40,000; Full time

Benefits offered by this job

25 days holiday + bank holidays

Company pension scheme

Employee Assistance Programme

Professional development opportunities

Free parking

Recognition events & celebration days

Job summary

South Lakes Housing is seeking an experienced HR Advisor - Employee Relations to join the People Team in Oldham. You will own an ER caseload, offering practical guidance to managers across around 1,000 employees in a regulated care environment.

You will coach managers, manage investigations, deliver training on ER processes, and help develop HR policies while ensuring legal compliance and safeguarding responsibilities are upheld.

Qualifications

• Hands-on HR professional with strong employee relations in health and social care.
• Knowledge of CQC Fundamental Standards and safeguarding legislation.
• Experience in investigations, regulatory compliance, and employment law.
• Driving licence is essential to travel to Northwest sites.
• Up-to-date knowledge of UK employment law and HR best practice.
• CIPD Level 5 qualification; Level 7 would be advantageous.

Responsibilities

• Manage and maintain the employee investigations database with accurate records.
• Coach and support operational managers through ER processes.
• Schedule, support, and attend fact-finding meetings.
• Prepare investigation reports with findings and recommendations.
• Review investigations for legal compliance and risk assessments.
• Deliver training and coaching on ER processes and best practice.
• Monitor investigation timescales to progress cases promptly.
• Advise managers on disciplinary, grievance, absence management and other ER matters.
• Support ongoing development of HR policies and procedures.

Skills

Employee relations

Workplace investigations

Employment law

Coaching managers

Stakeholder management

HR policies

Education

CIPD Level 5

CIPD Level 7 (advantageous)

Job description

Paying up to £40k + Excellent Benefits - Our client, a well-established and highly respected health and social care organisation, is seeking an experienced HR Advisor - Employee Relations to join their People Team based in Oldham.

This is a newly created role, introduced as a result of the organisation's continued growth and expansion. Supporting a workforce of approximately 1,000 employees, you will play a pivotal role in ensuring managers receive expert HR guidance and employee relations support across a diverse range of services.

This is an excellent opportunity for a hands-on HR professional with a strong background in employee relations, workplace investigations and employment law who is looking to make a genuine impact within a regulated care environment.

Working within a Care Quality Commission (CQC) regulated environment, you will help ensure people management practices support safe, effective, and high-quality care by providing expert advice on complex employee relations matters, workplace investigations, safeguarding responsibilities, and regulatory compliance.

If you have experience within health and social care, understand the importance of safeguarding and enjoy coaching managers through challenging employee relations cases, we would love to hear from you.

THE ROLE

Reporting into the HR Manager, you will take ownership of a varied and interesting employee relations caseload, providing practical advice and guidance to managers supporting approximately 1,000 employees across the organisation.

Key responsibilities include:

• Managing and maintaining the employee investigations database, ensuring accurate records and effective case tracking
• Coaching and supporting operational managers throughout employee relations processes
• Scheduling, supporting, and attending fact-finding meetings
• Preparing investigation reports where required, presenting clear findings and recommendations
• Reviewing completed investigations to ensure legal compliance and preparing risk assessments to support senior management decision-making
• Delivering training and coaching to managers on employee relations processes and best practice
• Monitoring investigation timescales to ensure cases are progressed and concluded promptly
• Advising managers on disciplinary, grievance, capability, absence management, and other employee relations matters
• Supporting the ongoing development of HR policies, procedures, and best practice

THE PERSON

We are looking for someone who has:

• Significant HR experience within the health and social care sector, ideally within a Care Quality Commission (CQC) regulated organisation
• A sound understanding of the Care Quality Commission (CQC) Fundamental Standards, safeguarding legislation, the Mental Capacity Act 2005, and the legislative framework governing regulated care services
• An understanding of how effective employee relations, robust investigations and sound HR practices contribute to regulatory compliance, safe services, and positive inspection outcomes
• A driving licence is essential as you will travel to other sites in the Northwest
• A sound understanding of Safeguarding legislation, the Mental Capacity Act 2005, and the legislative framework governing regulated care services
• Extensive experience managing complex employee relations cases and workplace investigations
• Up-to-date knowledge of UK employment law and HR best practice
• Strong coaching and stakeholder management skills, with the confidence to influence managers at all levels
• Excellent report writing, analytical and organisational skills
• The ability to identify organisational risk and provide balanced, commercially sound recommendations
• A CIPD Level 5 qualification (or equivalent experience). CIPD Level 7 would be advantageous

BENEFITS

Our client recognises the importance of investing in their people and offers an excellent benefits package, including:

• 25 days holiday plus the bank holidays, increasing with service, plus the option to buy additional leave
• Annual salary reviews and enhanced pay for Bank Holidays and qualifying shifts
• Company pension scheme
• Comprehensive Employee Assistance Programme with health and wellbeing support, including GP access
• Ongoing professional development, including apprenticeships, leadership programmes and structured training
• Employee referral scheme
• Employee recognition events, awards, and celebration days
• Free parking

This is an exciting opportunity to join a successful and growing organisation at a pivotal stage in its journey. As this is a newly created role, you will have the opportunity to shape the position, influence employee relations best practice and support managers across services regulated by the Care Quality Commission (CQC). Your work will play an important role in promoting safe, compliant, and high-quality care for the people the organisation supports while contributing to the continued success of a workforce of around 1,000 employees.

If you are an experienced HR professional with a passion for employee relations and a background in health and social care, we would love to hear from you

Please note that we can only consider applications from candidates who have the right to work in the UK and do not require sponsorship, either now or in the future.