HR Advisor

Curo; Bath; Hybrid; GBP 32,000 - 44,000; Full time

Job summary

Curo in Bath is seeking an HR Advisor to join the HR & OD Shared Service team. This full-time, permanent role offers hybrid working and a 37-hour week, with a focus on delivering professional HR advice and services across the organisation.

You will handle case management, policy interpretation, and employee lifecycle support, ensuring compliance with UK employment law and delivering an excellent colleague experience during transformation.

Qualifications

• Demonstrable understanding of UK employment law and HR best practices.
• Strong experience of case management and HR workflows.
• Coaching and advising line managers on HR processes.

Responsibilities

• Provide consistent HR advice, guidance and support to the business to agreed service levels while delivering an excellent colleague experience
• Support HRBPs and line managers with designing great jobs and structures and ensure design principles are maintained
• Manage HR policies, procedures and toolkits to ensure compliant and best-practice delivery
• Input data onto HR systems, generate reports, and manage payroll-related correspondence
• Provide HR case management across standard employee relations cases within SLAs
• Support recruitment activity alongside Talent Acquisition when required
• Ensure onboarding, payroll, absence, flexible working and exits are handled effectively

Skills

HR advice

Case management

Policy interpretation

Employee relations

UK employment law

Tools

HR systems

Job description

| Bath | Hybrid

Your Expertise. Our Standards. Outstanding Service. Ready to see your HR expertise actually make a difference? You'll be instrumental in delivering Purposeful Culture through excellence in HR service delivery, with leadership commitment, dedicated resources, and a mandate for meaningful change.

£38,110 | Bath | Hybrid Full Time | Permanent | 37 hours per week Your Expertise. Our Standards. Outstanding Service. Ready to see your HR expertise actually make a difference? You'll be instrumental in delivering Purposeful Culture through excellence in HR service delivery, with leadership commitment, dedicated resources, and a mandate for meaningful change. As a profit-for-purpose organisation, we don't compete on private sector salaries. What we offer instead is the opportunity to design and deliver HR services that create lasting impact, in an organisation that measures success by homes improved and communities strengthened. This is your chance to develop your expertise across the full HR spectrum while helping shape how a leading organisation creates exceptional colleague experiences during genuine transformation. Imagine how that will look on your CV.

The HR Advisor will be a key role within the newly formed HR & OD shared service team, providing visible, credible and professional standardised HR advice, support and services as required by Curo to agreed service levels.

The HR Advisor will provide a professional advisory service to a range of stakeholders across the organisation to enable effective day to day people and case management. This role will work flexibly across the organisation with a wide range of colleagues and provide support for HRBPs and line managers managing key HR processes and practices, coaching and advising line managers so they are skilled and confident to manage their teams and our colleagues have the best possible experience at Curo.

This role will be responsible for taking policies, employment legislation and external best practice into consideration when providing advice to ensure compliance and facilitate decision making. This role will identify opportunities to simplify and streamline practices, implementing improvements to the way we deliver HR and Organisation Development processes to deliver an improving service to the business, whilst delivering our purposeful culture strategy.

What You'll Be Doing

• Provide consistent HR advice, guidance and support services to the business to the agreed service levels whilst delivering an excellent colleague experience
• Provide a professional HR service across the business, continually seeking feedback and looking to improve the service offered
• Ensure all HR workflows, procedures and tool kits are meeting the needs of the business, driving economies of scale and efficiency and an excellent colleague experience
• Provide best practice, up to date HR advice and guidance across Curo
• Understand Curo business needs and tailoring the HR priorities accordingly
• Ensure HR policies, procedures and toolkits meet the needs of Curo and are compliant with legislative or governance requirements and are best practice Organisational Design & Talent
• Support HRBPs with designing great jobs and structures through the creation of effective roles and teams and ensuring the Curo design principles are maintained
• Work with HRBPs and the Talent Acquisition Manager where required to support recruitment activity Employee Experience & Engagement
• Advise and support on employee engagement initiatives, including supporting the management of external surveys with colleagues within our customers areas
• Contribute to inclusion and belonging activities, ensuring all colleagues feel valued and supported Management of colleague employment life cycle
• Provide guidance and support across all stages of the employee lifecycle (e.g. onboarding, payroll, absence, flexible working, and exits)
• Input of data onto HR systems and databases, ensuring this is accurate and producing reports as required
• Produce HR and payroll-related correspondence and manage workflows where required, solving issues and implementing improvements, ensuring the accurate payment of colleagues
• HR Case Management
• Working within agreed SLAs, support line managers in management of standard employee relations cases (absence, routine disciplinary matters, performance improvements, probation, standard grievances, and flexible working), optimising technology and self-service throughout these processes
• Have demonstrable understanding of UK employment law and external HR best practices
• Strong experience of case management best practice and technology to streamline workflows and provide the best colleague experience

About Curo

We're a leading South West housing association with social purpose at our heart. We provide affordable homes and create positive futures in our communities. We're proud to be among the UK's top 100 companies to work for, and the 5th best housing association nationwide.

We actively welcome applications from candidates who identify as disabled, LGBTQ+, from ethnic minority backgrounds, and from our Curo customers. We're committed to making our recruitment process accessible to everyone - if you need any adjustments to help you apply or interview, please contact our recruitment team at [e-mail]