HR Advisor

Certitude Support; Greater London; Hybrid; GBP 35,000 - 42,000; Full time

Benefits offered by this job

25 days leave

Pension scheme

Employee Assistance

Enhanced DBS

Eye care voucher

Travel to work loan

Cycle to work

Gym membership

Tech Purchase

Job summary

Certitude is seeking an experienced HR Advisor to develop and make a difference within a fast-paced HR Team. You will be the main contact for managers on employee relations, providing confidential, proactive support across the employee life cycle and helping minimise risk on formal ER cases.

The role includes coaching managers, supporting new joiners, and embedding organisational policies. A CIPD qualification or equivalent is expected; hybrid working is available at central offices and other

Qualifications

• Advising and supporting Managers on HR matters and policy.
• Case managing a high workload and proactively supporting ER cases (disciplinaries, grievances, absence).
• Providing analysis of HR and performance information.
• CIPD or relevant professional qualification or equivalent.

Responsibilities

• Establish good relationships with key customers, giving HR best-practice advice.
• Provide guidance in Employee Relations, Recruitment, TUPE, Equality and Diversity, Change Management.
• Research and contribute to HR Policies and Procedures.
• Interpret and advise on employment law issues.
• Ensure HR and Payroll systems reflect changes for your areas.
• Coach managers and manage HR processes in recruitment, retention, planning, and inclusion.

Skills

HR advisory

Employee relations

Policy guidance

Analytical skills

Education

CIPD qualification or equivalent

Job description

Salary: £38,565 per annum

Hours: 37.5 hours

Job Type: Fixed Term - Full-time - End of March 2027

Department: HR

Location: Hybrid - including central offices and other Certitude locations

Benefits

• A stimulating work environment full of opportunities to learn and develop
• 25 days' annual leave + bank holidays & enrolment onto a pension scheme
• 24-hour Employee Assistance
• Paid Enhanced DBS
• Eye care voucher
• Salary sacrifice schemes available: Travel to work loan, Cycle to work Scheme, Gym Membership & Tech Purchase

About the role

We are seeking an experienced HR Advisor who wants to develop and make a difference through working in a fast-paced HR Team.

You will be the main point of contact for our managers on all employee relations issues, providing professional, confidential and proactive support and advice across the employee life cycle, supporting managers with managing their teams and helping to ensure risk is minimised on formal ER cases. We are looking for an individual who has the appetite to confidently manage a caseload consisting of disciplinaries, capability, grievances, and absence issues.

This role will include working with managers that have recently joined the organisation, coaching and supporting them to embed the organisational values and policies.

Duties will include

• Establish good relationships with your key customers, providing advice on HR best practice and supporting managers to apply policies consistently and effectively.
• Provide effective and quality-assured advice, guidance, and support in the areas of, but not limited to, Employee Relations, Recruitment, TUPE, Equality and Diversity, Reward and Change Management in accordance with policy and best practice.
• Research and contribute to the continued development of the full suite of HR Policies and Procedures.
• Interpret and advise on employment law issues.
• Ensure that the HR and Payroll system reflects all changes for your areas of responsibility.
• Coach managers and, where required, manage HR processes/interventions in key areas such as recruitment and retention, workforce planning and development, diversity and inclusion, disciplinary, grievance, change management and engagement.

About you

• Advising and supporting Managers on HR related matters and policy, and providing credible solutions
• Case managing a high workload and appetite to proactively support and resolve ER cases (including disciplinaries, grievances, capability, and absence)
• Providing analysis of HR and performance-related information
• CIPD or relevant professional qualification or equivalent
• Plan and organise work proactively and meet deadlines

About the Organisation

We have a passion for life and make it our mission to support people in living the life they desire, whatever that may be. We care about the people we support and the work we do, and we would love for you to join us at Certitude.

All our posts are subject to an Enhanced DBS disclosure as well as a full employment history and employment references. We are committed to equal opportunities in employment and the support provided and we welcome applications from all sections of the community.

We reserve the right to close vacancies before the date stated when we have received sufficient applications from which to make a shortlist. You are advised to submit your completed application form as soon as possible to have the best chance of being considered.

Read more about us on our website and visit our work for us page. You can also learn about us through our Values and Behaviours.