HR Advisor

Cognibox; Bath; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Healthcare Plan

Generous annual leave

Parental Leave

Cycle-to-work Scheme

EV Salary Sacrifice Scheme

LinkedIn Learning License

Job summary

SafeHR in Bath, UK, is seeking an HR Advisor to support a portfolio of clients from the Customer Experience team. The role blends office work with a hybrid model and focuses on remote HR advice across contracts and policies.

You will need at least two years in HR and a CIPD qualification, along with strong knowledge of employment law and HR best practice to deliver excellent service while managing stakeholder expectations.

Qualifications

• At least two years' experience in HR, including managing employee relations cases.
• Strong knowledge of employment legislation and HR best practice.

Responsibilities

• Deliver customer-focused HR advice and support, escalating complex cases to HR Consultants where appropriate.
• Provide legally compliant HR guidance and maintain key documentation including contracts, handbooks and policies across phone, email and digital channels.
• Offer pragmatic and commercial employment advice while building strong client relationships through regular communication.
• Facilitate digital training, review sessions and promote HR products and services.
• Maintain accurate HR records and systems, while contributing to service improvements and team capacity planning.

Skills

HR knowledge

Employee relations

Stakeholder management

Communication

Education

CIPD qualification

Job description

HR Advisor

Department: Customer Experience

Employment Type: Permanent

Location: Bath, UK

Description

Creating Safer Workplaces for Everyone.

At SafeHR, we’ve been helping businesses look after their people and build stronger teams for over 30 years. When you join us, you’ll be part of a supportive, expert-driven company that’s trusted by more than 2,000 customers across the UK.

We don’t do one‑size‑fits‑all HR. We listen, we understand, and we deliver tailored advice and smart software that make a real difference — whether it’s streamlining processes, navigating employment law, or empowering leaders to build high‑performing teams.

If you’re passionate about people, growth, and making work better, you’ll fit right in at SafeHR.

Reporting to the HR Team Manager the HR Advisor will be responsible for advising a portfolio of clients across different industries. The role is office based with the ability to work hybrid and will focus on providing remote HR Advice to all SafeHR HR clients

What that means day to day

• Deliver customer-focused HR advice and support, escalating complex cases to HR Consultants/Senior HR Consultants where appropriate.
• Provide legally compliant HR guidance and maintain key documentation including contracts, handbooks and policies across phone, email and digital channels.
• Offer pragmatic and commercial employment advice while building strong client relationships through regular communication.
• Facilitate digital training, review sessions and promote HR products and services, identifying upselling opportunities and referrals.
• Maintain accurate HR records and systems, while contributing to service improvements, business development initiatives and team capacity planning.

What you’ll need to be successful

To be successful in this role, you will have at least two years' experience in HR, including managing employee relations cases, alongside a CIPD qualification. You will demonstrate strong knowledge of employment legislation and HR best practice, thrive in a fast-paced environment, and have a proven ability to deliver excellent service while effectively managing stakeholder expectations.

What you'll get in return

We have a hybrid workplace policy, where you will work from the office 3 days per week.

We want you to be able to do your best work here. We emphasize providing many ways to support our team to do their best work and below are some of the perks and benefits we offer:

Personal Health & Wellbeing / Benefits

• Enhanced Parental Leave
• Generous annual leave, with the option to buy additional days
• Healthcare Plan
• Annual Giving Day – an extra day to give back to yourself or your community
• Cycle-to-work Scheme
• EV Salary Sacrifice Scheme

Future Planning

• Pension scheme with employer contributions
• Life Assurance – 3X base salary
• Rewards Program – access to discounts and cashback
• LinkedIn Learning License for upskilling & development

Interested but don’t feel you meet all the requirements?

Our recruitment team assesses and reviews all applications against the role and business needs. We believe in people having transferable and soft skills and want you to know that we do consider where an individual might not meet all the criteria, but have the aptitude and capability, nonetheless. Our priority is to ensure we set people up for success. We will make a final call based on our determining whether we can offer the necessary support to upskill or provide the developmental support needed for you to get the best out of this opportunity with us!

Bring Your Whole Self to Work.

We are proudly an equal‑opportunity employer. We are committed to ensuring that no candidate is discriminated against because of gender identity and expression, race, disability, ethnicity, sexual orientation, age, colour, region, creed, national origin, or sex. We are dedicated to growing a diverse team while continuing to create an inclusive environment where everyone feels safe and empowered to be themselves.

What you can expect if you apply:

• A response to your application within 15 working days
• An interview process consisting of:
  • An initial discovery call with the recruiter
  • A first stage interview via Microsoft Teams
  • Additional interview (likely face to face) with the stakeholders you’ll be working with closely in the role

We’re keen to ensure our hiring process allows you to be at your best, so if you need us to make any adjustments, please just let us know.