HR Advisor

Reeson Education; Basildon; Hybrid; GBP 50,000 - 58,000; Full time

Benefits offered by this job

25 Days Annual Leave plus bank hols

Private Medical Cover

Pension plan with employer contrib.

Cycle to Work, Home & Tech, Green Car

Occupational Health support

Employee discount scheme

Discounted gym membership

Employee Assistance Programme

Job summary

Reeson Education is seeking an HR Advisor in Basildon to provide expert guidance on sickness absence management, disciplinary and performance issues, and relationships with trade unions.

You will support line managers, manage cases within HR policy, and contribute to policy development while working across the business with a mix of on-site and remote days.

Qualifications

• Chartered Member of the CIPD or currently undertaking CIPD studies.
• Experience managing a range of complex HR cases across disciplines.
• Advising managers on terms, conditions, and HR policy.
• Strong interpersonal and communication skills.

Responsibilities

• Provide advice, guidance, documentation and structured case management to managers.
• Record all case work on HR systems to support reporting.
• Manage cases following HR policy and timelines, offering solutions to conclude.
• Advise managers on employment law, terms and HR policy.
• Support governance, audits, and update HR policies as needed.
• Work with managers on sickness absence and performance issues.
• Develop and deliver coaching to local managers on HR procedures.

Skills

CIPD member

Case management

Employment law knowledge

Interpersonal skills

Project management

Stakeholder management

Data reporting

Customer service

Team player

Education

CIPD studies in progress

Tools

Microsoft 365

Excel

Job description

Job Title: HR Advisor - Basildon

Location: Basildon- 3 days on site, 3 days working from home. With occasional travel to other sites (expensed).

Salary: £50,000 PA - £58,000 PA plus bonus (between 7.5% - 15%)

This HR Advisor position will report to the HR Operations Manager and will work within the Human Resources directorate. This is a permanent position.

Hybrid working options are available after around 5 weeks of employment.

Benefits

• 25 Days Annual Leave plus bank holidays
• Private Medical Cover
• Personal Pension Plan with employer contribution (4% or 5% with the employer contributing of 8% or 10%)
• Tax-efficient benefits: Cycle to Work, Home & Tech, and Green Car Leasing Schemes
• Occupational Health support
• Employee discount scheme
• Discounted gym membership
• Employee Assistance Programme

About the Role

You will sit within the centre of excellence for the provision of professional guidance and support to line managers on the management of cases which arise from the application of people management policies and practice (covering sickness absence management, disciplinary, grievance, performance improvement, discrimination, bullying & harassment, redeployment and redundancy)..

Main Responsibilities

• Provide advice, guidance, documentation and structured case management support to business managers.
• Ensure that all case management is recorded on the HR systems to support weekly management reporting.
• Manage all case work following HR policy and procedures, tracking progress against defined timescales, offering solutions to move cases to a conclusion.
• Provide advice to managers on aspects of employment law, terms and conditions, and HR policy and procedures.
• Undertake project work and tasks as assigned by the HR Operations Manager, providing regular updates on progress and timelines.
• Support managers with resolving governance and audit findings.
• Check all employment change requests submitted by managers, raising any queries for discussion with the HR Operations Manager before approving.
• Monitor and record sickness absence management and poor performance within the business, coaching managers to progress their cases through all stages of the procedure.
• Support managers with the management of long-term sickness with Occupational Health advice.
• Demonstrate positive customer service behaviours through the provision of a seamless HR operational service to the business, ensuring cover is provided when colleagues are absent.
• Ensure all issues raised via phone, face to face and email are acknowledged and responded to promptly.
• Improve manager capability by identifying where local managers need coaching and support with HR procedures, delivering workshops or local coaching sessions and evaluating their effectiveness.
• Ensure HR systems are updated and maintained.
• Contribute to the development of HR policies and procedures, participating in working groups when requested.
• Participate in job evaluation panels when requested (subject to training).
• Manage relationships with Trade Union and employee representatives to ensure smooth case management processes.
• Maintain reporting systems and provide management information when requested, to ensure consistency of approach and outcome.

Qualifications

Essential:

• Chartered Member of the CIPD or currently undertaking CIPD studies
• Experience managing a range of complex cases (disciplinaries, grievances, sickness absence management, performance, discrimination, bullying & harassment, redeployment and redundancy) and able to apply relevant techniques to situations, gained from previous HR operational roles
• Experience advising managers on the application of complex terms and conditions
• Excellent interpersonal and communication skills
• Knowledge of employment law and HR policy and best practice
• Project management skills
• Ability to build relationships and influence at all levels
• A track record in developing practical solutions to HR issues and effective delivery of projects and services
• A tenacious personality able to see problems through to the end
• Self-motivated team player
• Ability to compile and analyse reports from HR systems
• Ability to communicate with a diverse client group
• Ability to produce succinct correspondence and reports
• Ability to research, analyse and reason logically within tight deadlines
• A commitment to providing excellent customer service

Desirable:

• Experience working within a framework of collective agreements
• Proficient in Microsoft 365 products, apps and services, including Microsoft Excel

Reeson Education is an Equal Opportunities employer and is committed to the highest standards of safeguarding and the promotion of the welfare of children, young people and adults and expects all staff to share this commitment.