HR Administrator

Confidential; Chester; Hybrid; GBP 23,000 - 32,000; Full time

Benefits offered by this job

Hybrid working

Contract role (6-12 months)

Job summary

Confidential in Chester is seeking an HR Administrator to join a busy payroll and HR team on a hybrid basis. You will accurately process payroll data, answer UK employee queries by phone and via tickets, and draft official HR documents such as references and mortgage letters.

The role covers entry of payroll data, handling PAYE and statutory payments, using SAP and Google Workspace, and delivering excellent customer service under tight deadlines.

Qualifications

• Experience entering payroll data and handling pay-related queries.
• Solid understanding of PAYE, SMP, SPP, SSP, student loans and standard deductions.
• Experience using SAP payroll software and Google Workspace.
• Proven customer service skills in a fast-paced office setting.
• Ability to work under pressure and meet tight deadlines with minimal supervision.
• Strong attention to detail and good organizational skills.
• Flexible, collaborative team player.

Responsibilities

• Accurately enter and process payroll data within timelines.
• Set up new starters, P45s, declarations, court orders, and pass scheme/ deductions.
• Process overtime, standby allowances, and expenses.
• Handle daily payroll queries by phone and via tickets.
• Produce official letters (references, mortgage/rental checks).
• Provide first-line support for the e-pay portal and benefits platform.
• Create mass communications and mail merges for company updates.

Skills

Payroll data entry

PAYE

Statutory pay (SMP, SPP, SSP)

Student loans

Pensions

Standard deductions

Customer service

Work under pressure

Attention to detail

Planning

Collaborative

Tools

SAP

Google Workspace

Job description

HR Administrator
Chester - Hybrid working. 4 days in the office
6 - 12 months, potential to be extended.
£17.24 Per Hour PAYE / £23.07 Per Hour Umbrella
Certain Advantage are working in Partnership with a Strong Aerospace Manufacturing company, they continue to grow and now have a requirement for HR Administrator on a Contrct Basis.

Role Purpose

Work as part of a busy payroll and HR team to accurately process payroll data and provide administrative support. You will be the main point of contact for UK employees, answering payroll questions by phone and online tickets, and drafting official HR documents (e.g., employment references and mortgage letters).

Key Responsibilities

• Accurately enter and process payroll data within agreed timelines, including:
• New starter setup (P45s/Declarations), court orders, settlement agreements, and pass scheme/loan deductions.
• One-time payments, allowances (on-call, standby, subsistence), and memberships.
• Process overtime, shift changes, sickness, phased returns to work, and time-saving accounts.
• Answer daily employee payroll queries via telephone and ticketing service.
• Produce official letters (references, mortgage/rental checks, solicitor reports).
• Provide first-line support for the e-pay portal and flexible benefits platform.
• Create mass communications and mail merges for company updates.

Requirements & Experience

• Practical experience entering payroll data and handling pay-related queries.
• Solid understanding of PAYE, statutory pay (SMP, SPP, SSP), student loans, pensions, and standard deductions.
• Experience using payroll software (SAP is a major plus) and Google Workspace (Docs, Sheets, Gmail).
• Proven customer service skills (both written and verbal) in a fast-paced office setting.
• Able to work under pressure, manage your own workload, and hit tight deadlines with minimal supervision.
• Have great attention to detail, strong planning skills, and a logical approach to solving problems.
• Be flexible, collaborative, and always willing to support colleagues to get the payroll across the line.