Housing Viewing Specialist

Gentoo Group; Sunderland; Hybrid; GBP 24.000 - 29.000; Vollzeit

Benefits dieser Stelle

31 days annual leave

Hybrid working

Private Health Plan

Pension scheme

Salary sacrifice electric vehicle

Zusammenfassung

Gentoo Group is seeking a friendly Viewing Advisor to support customers at available properties and provide a welcoming viewing experience. The role is field-based across Sunderland, requiring a full UK driving licence and DBS check funded by Gentoo.

You will manage bookings, capture feedback, and help customers take the next step toward their new home. Permanent or fixed-term opportunities exist with part-time or full-time hours, and flexible working across six days, including Saturdays and

Qualifikationen

• Customer-facing role experience preferred.
• Strong communication and interpersonal skills.
• Ability to plan and manage time for scheduled appointments.
• Reliable and punctual with attention to detail.

Aufgaben

• Attend pre-arranged property viewings promptly and professionally.
• Welcome customers and show them around their potential new home.
• Provide clear information about the property and explain the next steps.
• Respond to general customer questions and refer detailed queries to colleagues.
• Record viewing outcomes and customer feedback promptly and accurately.
• Check properties before appointments and report repairs or access issues.
• Manage schedule and travel across locations independently.
• Collaborate with colleagues to ensure a smooth customer experience.

Kenntnisse

Customer service

Communication

Time management

Punctuality

IT literacy

Flexible hours

Driving licence

Independent work

Jobbeschreibung

Gentoo Group is seeking a friendly Viewing Advisor to support customers at available properties and provide a welcoming viewing experience. The role is field-based across Sunderland, requiring a full UK driving licence and DBS check funded by Gentoo.

You will manage bookings, capture feedback, and help customers take the next step toward their new home. Permanent or fixed-term opportunities exist with part-time or full-time hours, and flexible working across six days, including Saturdays and