Healthcare Support Worker - Same Day Emergency Care

University Hospitals Dorset NHS Foundation Trust; Bournemouth; On-site; GBP 24,000 - 26,000; Full time

Job summary

An exciting opportunity has arisen for a Healthcare Assistant in the Same Day Emergency Care Clinic at a leading healthcare provider. This role is pivotal in delivering high-quality, patient-centered care, ensuring timely admissions and treatments. Ideal candidates will possess excellent interpersonal skills, a commitment to high standards of care, and the ability to treat patients and staff with dignity. Join a dedicated team in a supportive environment focused on patient well-being and professional growth. If you are passionate about making a difference in healthcare, this is the role for you!

Qualifications

• Completion of care certificate or competency-based workbook.
• Good standard of numeracy and literacy is essential.

Responsibilities

• Assist with timely admission, assessment, and treatment of patients.
• Support delivery of high-quality, patient-centered care.

Skills

Interpersonal Skills

Communication Skills

Team Player

Adaptability

Basic Physiology Understanding

Education

Care Certificate

Good Numeracy and Literacy

Tools

IT Literacy

Job description

Job Summary

An exciting opportunity has arisen for a Healthcare Assistant within the Same Day Emergency Care Clinic/Acute Medical Unit at the Bournemouth site University Hospitals Dorset.

The Healthcare Assistant (HCA) in the Same Day Emergency Care (SDEC) clinic plays a crucial role in supporting the delivery of high-quality, efficient, and patient-centered care. The HCA is responsible for assisting with the timely admission, assessment, and treatment of patients, ensuring that they receive the necessary care within the same day.

Applicants are required to have excellent interpersonal and communication skills, a commitment to the provision of high standards of care to patients, and the ability to treat all patients, relatives, and members of staff with dignity and respect.

This role requires an approved care certificate

Base Location: Royal Bournemouth Hospital

Interview Date: TBC

Main duties of the job

To understand the role in more detail, please read the full job description and person specification documents attached to this advert.

About Us

Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued team mates and colleagues.

UHD is investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme.

In some cases, this means that services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions you have at interview.

Please note, if the role or service is relocated as part of a planned move, employees will not be eligible for excess mileage reimbursement. Travel from the postholder's home to the new work base will be considered a normal commute. Any other changes not related to this relocation will be managed according to the relevant Trust or National terms and conditions.

Date posted

25 April 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,625 to £25,674 a year / pro rata

Contract

Fixed term

Duration

12 months

Working pattern

Part-time

Reference number

153-ME04480

Job locations

Royal Bournemouth Hospital, Bournemouth, BH7 7DW

Job Description

Job responsibilities: To understand the role in more detail, please read the full job description and person specification documents attached to this advert.

Person Specification

Personal Qualities

• A positive approach to caring for people of all ages
• Team player

Experience

• Ability to adapt and learn in a healthcare environment

Desirable

• Previous experience of working within a care environment/NHS
• Experience of working as part of a multidisciplinary team
• Experience of working with the public
• Basic food handling

Qualifications

• Good standard of numeracy and literacy
• Completion of care certificate/competency-based workbook

Other

• Understanding of basic physiology (e.g., normal vital signs, fluid balance, nutritional requirements)
• Ability to work as part of a team and on own initiative
• IT literate

Desirable

• Venepuncture and cannulation

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. A submission for Disclosure to the DBS will be required to check for any previous criminal convictions.

Employer details

Employer name: University Hospitals Dorset NHS Foundation Trust

Address: Royal Bournemouth Hospital, Bournemouth, BH7 7DW

Employer's website: https://www.uhd.nhs.uk/careers