Housing Support Worker (Ad Hoc)

Morgan Hunt; Manchester; On-site; GBP 16,000 - 23,000; Full time

Job summary

Morgan Hunt is recruiting for a Housing Support Worker (Ad Hoc) in Greater Manchester. The role focuses on providing day-to-day support to customers, helping them meet housing and wellbeing needs, and assisting access to services.

Flexibility is essential, with evening and weekend work available. Shifts are predominantly lone working; safeguarding knowledge and experience with vulnerable individuals are important to ensure safe, compassionate support.

Qualifications

• Experience in supported housing or social care.
• Experience with vulnerable individuals, including homelessness and mental health challenges.
• Ability to provide practical and emotional support to clients.
• Experience helping tenants access healthcare, employment, or education.
• Calm and professional handling of emergencies or challenging situations.

Responsibilities

• Provide day-to-day support to customers, ensuring housing and wellbeing needs are met.
• Assist customers in accessing healthcare, employment, or education services.
• Offer emotional support to vulnerable customers facing challenges.
• Conduct health and safety/building checks to maintain housing standards.
• Report and follow up on maintenance issues or repairs.
• Respond to emergencies or incidents, ensuring safety of customers.
• Work with external agencies to provide immediate support during incidents.
• Maintain accurate records of customer interactions and support provided.

Skills

Social care experience

Vulnerable groups support

Safeguarding knowledge

Flexible hours

Lone working

Job description

Housing Support Worker (Ad Hoc)

Greater Manchester / Manchester

Ad Hoc - Early, Late, Night and Weekend Work Available

To start ASAP

£14.04 per hour + holiday pay

Our Client

Morgan Hunt is working in partnership with a leading Housing Association that delivers a range of supported housing services across Greater Manchester. These services provide vital support to vulnerable individuals, including people who have experienced homelessness, are living with severe and enduring mental health conditions, or are experiencing challenges related to addiction.

The Role - Housing Support Worker (Ad Hoc)

• Provide day to day support to customers, ensuring their housing and wellbeing needs are met.
• Assist customers in accessing relevant services, such as healthcare, employment, or education.
• Offer emotional support and guidance to vulnerable customers facing challenges.
• Conduct health and safety/building checks to ensure housing standards are maintained.
• Report and follow up on maintenance issues or repairs.
• Respond to emergencies or incidents, ensuring the safety and security of customers.
• Work with external agencies to provide immediate support during incidents.
• Maintain accurate records of customer interactions and support provided.

The Candidate

• Previous experience in a supported housing or a social care setting.
• Experience working with vulnerable individuals, such as those experiencing homelessness, mental health challenges, or addiction.
• Demonstrated ability to provide practical and emotional support to individuals with diverse needs.
• Experience in helping tenants access services, such as healthcare, employment, or education.
• Experience handling emergencies or challenging situations in a calm and professional manner.
• Familiarity with safeguarding procedures and responding to incidents involving vulnerable individuals.
• Proven ability to adapt to changing priorities and provide ad hoc support across different services.
• Willingness to work flexible hours, including evenings and weekends.
• Shifts will be predominantly lone working, so candidates must have experience and be happy to lone work.

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.