Housing Support Worker

Voluntary Action Sheffield; Rotherham; On-site; GBP 20,000 - 25,000; Part time

Job summary

Join a well-established supported accommodation project in Rotherham, providing intensive housing management support to vulnerable individuals. This role involves engaging with tenants, developing support plans, and ensuring successful tenancies. Opportunities for career development and a supportive work culture await you.

Benefits

Opportunities for career development

Mileage reimbursement

Membership to Westfield Health

Access to Lifetime Financial services

28 days annual leave plus bank holidays

Company pension scheme

Free parking

Paid for Enhanced DBS check

Supportive culture valuing staff feedback

Qualifications

• Experience supporting vulnerable people in a housing environment.
• Experience working with individuals with complex needs.

Responsibilities

• Engage with referral agencies to generate referrals.
• Design and deliver effective support plans for tenants.
• Maximise rent collection and ensure successful claims.

Skills

Supporting vulnerable people

Relationship development

Knowledge of Welfare Benefits System

Understanding of UK Judiciary System

Risk assessment

Tools

Basic IT skills

Job description

To provide intensive housing management support to vulnerable individuals, aiming to deliver a high-quality support programme that promotes client independence, successful and sustainable move-ons, and measurable outcomes. This is an exciting opportunity to join a well-established and expanding supported accommodation project in Sheffield that supports offenders or individuals at risk of offending.

Duties and Responsibilities

Housing Management

1. Engage with referral agencies to generate referrals for the service.
2. Undertake assessments for all potential and actual residents, reviewing and updating these as required.
3. Complete documentation including tenancy agreements, property inventories, disclosure forms, and housing benefit applications to support and sustain tenancies.
4. Maximise rent collection and ensure successful housing and welfare benefit claims are submitted and maintained.

Support

1. Maintain contact with tenants in accordance with service requirements.
2. Design and deliver effective support plans that meet tenants' needs and facilitate successful move-ons into independent living.
3. Engage actively with tenants on issues and decisions affecting them.
4. Develop professional relationships with external agencies supporting tenants' ongoing needs.
5. Develop move-on plans early, identifying realistic options for independent or more suitable housing.

Qualifications and Experience

• Experience supporting vulnerable people in a housing environment.
• Experience working with individuals with complex needs, including in prison and on release.
• Ability to develop constructive relationships with offenders.
• Knowledge of the Welfare Benefits System.
• Understanding of the UK Judiciary System.
• Experience in risk assessment and support planning.
• Basic IT skills suitable for an office environment.

Additional Requirements:

• Enhanced DBS check.
• Full UK driving licence and access to a road-worthy vehicle.
• Right to work in the UK.

Why Join Us?

• Opportunities for career development.
• Mileage reimbursement.
• Membership to Westfield Health.
• Access to Lifetime Financial services.
• 28 days annual leave plus bank holidays, increasing to 33 after 5 years.
• Company pension scheme.
• Free parking.
• Paid for Enhanced DBS check.
• A supportive culture valuing staff feedback and regular supervision.

We understand that candidates may not meet every requirement. If you meet most criteria, we encourage you to apply. You could be the right fit for this or other roles!

As an Equal Opportunities employer, we are committed to diversity and inclusion. We welcome applications from all backgrounds, especially underrepresented groups and those with lived experience. We embrace flexibility and are a Disability Confident employer.

If you have specific access or support needs during the application process, please contact us so we can assist you.

Contact and Application Details

If you have questions about the role, please get in touch. We look forward to speaking with you soon!

Please note: We may close vacancies early if sufficient applications are received. We recommend applying promptly!

Location and Contract Details

Location: Rotherham

Type of Contract: Part-Time

Hours: 24 hours, Mon-Fri