Housing Support & Recovery Navigator

CIH International Housing Group; Greater London; On-site; GBP 29,000 - 33,000; Full time

Benefits offered by this job

Wellness Hour

Wellness Hub

Employee Assistance Programme

Training opportunities

Contributory pension

Annual leave 25–30 days

Refer a Friend program

Job summary

Change Grow Live in Dagenham is seeking a Housing Support Recovery Coordinator to assess and engage service users, coordinating treatment and tenancy sustainment across outreach housing settings.

You will work with Housing Officers to identify clients needing tenancy support, delivering care planning and assessing needs while promoting engagement in structured services. This is a fixed-term opportunity with robust training and wellbeing benefits.

Qualifications

• Understanding harms associated with drug and alcohol use and related health, housing, and social welfare effects.
• Minimum 12 months experience facilitating tenancy sustainment and building community connections.
• Experience engaging with individuals from diverse backgrounds and needs.
• Ability to work with and manage challenging behaviour.

Responsibilities

• Establish effective communication and referral pathways for individuals at risk of homelessness and in contact with health and care agencies.
• Provide wrap around support in emergency/temporary/supported accommodations across the area.
• Prioritise caseload based on crisis intervention and severity of needs.
• Attend multi-disciplinary team meetings supporting links to health and social care services, peer support networks, and community assets.
• Collaborate with local authority, health and social care sectors, partners and homelessness prevention provisions.
• Enhance partnership working with primary care, mental health services, housing and other voluntary organisations.
• Provide wrap around support on budgeting, education, training and employment while supporting engagement in structured services.

Skills

Tenancy sustainment experience

Engagement with diverse groups

Managing challenging behaviour

Understanding harms of drugs/alcohol

Job description

Change Grow Live in Dagenham is seeking a Housing Support Recovery Coordinator to assess and engage service users, coordinating treatment and tenancy sustainment across outreach housing settings.

You will work with Housing Officers to identify clients needing tenancy support, delivering care planning and assessing needs while promoting engagement in structured services. This is a fixed-term opportunity with robust training and wellbeing benefits.