Housing Support Project Worker - Complex Needs

Central Recruitment Services Ltd; Ilford; On-site; GBP 20,000 - 29,000; Full time

Job summary

Central Recruitment Services Ltd is currently recruiting two Project Workers to support a local authority in Ilford, providing supported housing to adults with complex needs and a history of rough sleeping.

You will manage a caseload of 8-9 clients, undertake needs and risk assessments, ensure health and safety, conduct weekly inspections, support move-on referrals, and promote safeguarding and responsive services.

Qualifications

• Experience working with complex needs and homelessness in a hostel environment.
• Experience holding a high need caseload.
• Experience completing needs and risk assessments and support plans.
• Understanding of complex needs including mental and physical ill-health, substance misuse, self-harm, anger management, learning impairment.
• Understanding of Strengths and Recovery model and PIE.
• Experience identifying risk and safeguarding procedures.
• Experience with housing management including monitoring rent payments.
• Ability to work intensively with clients, respond to crisis and deal with challenging situations.
• IT skills including Microsoft Office programmes and database recording systems.

Responsibilities

• Hold a caseload of 8-9 key clients and carry out key working responsibilities.
• Complete comprehensive needs and risk assessments, risk management and support plans.
• Ensure the building is free of slips and trips and meets Health and Safety requirements.
• Greet new clients and provide essential information to set expectations.
• Carry out weekly/daily flat inspections for residents.
• Interview and assess referrals to ensure criteria are met.
• Support clients to identify move-on opportunities and make referrals.
• Work with clients to identify activities and participate in them.
• Ensure safeguarding and addressing immediate needs are central to service delivery.
• Complete incident reports and raise to hostel manager.

Skills

Complex needs & homelessness

High-need caseload

Needs & risk assessments

Mental & physical ill-health

Strengths & Recovery model

Safeguarding procedures

Housing management & rent payments

Crisis intervention

Microsoft Office & databases

Tools

Microsoft Office

Database recording systems

Job description

Central Recruitment Services Ltd is currently recruiting two Project Workers to support a local authority in Ilford, providing supported housing to adults with complex needs and a history of rough sleeping.

You will manage a caseload of 8-9 clients, undertake needs and risk assessments, ensure health and safety, conduct weekly inspections, support move-on referrals, and promote safeguarding and responsive services.