Housing Support Officer - UK Visa Sponsorship Available

EasyInfoBlog.com LLC; Birmingham; Hybrid; GBP 15,343 - 21,852; Part time

Benefits offered by this job

Annual leave according to statutory entitlement

Ongoing training and professional development

Supportive team environment

UK visa sponsorship

Flexitime

Job summary

A housing support organization based in Birmingham is seeking a Housing Support Officer to provide person-centred support for adults facing homelessness and complex needs. The ideal candidate will have a minimum of 2 years’ experience, strong communication skills, and the ability to manage a caseload independently. This role offers £13.50 per hour, flexible working hours, and opportunities for training and career progression. Applicants should email their CV to apply before 1st March 2026.

Qualifications

• Minimum 2 years’ experience with vulnerable adults or homelessness services.
• Strong understanding of safeguarding and professional boundaries.
• Full UK driving licence and access to a vehicle if required.

Responsibilities

• Provide person-centred support to adults experiencing homelessness.
• Complete support assessments and develop tailored support plans.
• Liaise with external agencies and professionals.
• Maintain accurate, confidential records.

Skills

Experience with vulnerable adults

Support planning

Good communication skills

IT literacy

Ability to manage a caseload

Education

Level 3 qualification in Health and Social Care

Tools

Microsoft Office

Job description

Job Title: Housing Support Officer
Company: INTU Housing Solutions Ltd
Location: Birmingham, England
Pay: £13.50 per hour

Key Responsibilities

• Provide person‑centred support to adults experiencing homelessness and complex needs (including mental health, substance misuse, offending history, or dual diagnosis).
• Complete comprehensive support assessments and develop tailored support plans.
• Maintain and regularly review support packs and case records in line with organisational and regulatory standards.
• Conduct property visits, compliance checks, and welfare checks.
• Support tenants with tenancy sustainment, budgeting, accessing benefits, and developing independent living skills.
• Liaise with external agencies and professionals (e.g., local authorities, mental health services, probation, and healthcare providers).
• Safeguard vulnerable adults and report concerns appropriately.
• Maintain accurate, confidential records and complete required reports.
• Work in accordance with organisational policies, health and safety regulations, and safeguarding procedures.
• Participate in team meetings, training, and supervision.
• Lone working in the community as required.

Essential Requirements

• Minimum 2 years’ experience working with vulnerable adults, homelessness services, or complex needs.
• Experience in support planning and risk assessments.
• Strong understanding of safeguarding and professional boundaries.
• Ability to manage a caseload independently.
• Good written and verbal communication skills.
• IT literacy (case management systems, Microsoft Office).
• Full UK driving licence and access to a vehicle (if required for the role).

Desirable Requirements

• Level 3 qualification in Health and Social Care (or equivalent).
• Knowledge of housing legislation and tenancy management.
• Experience working in supported accommodation or floating support services.

What We Offer

• £13.50 per hour
• 25 hours per week (flexible working pattern may be considered)
• Annual leave in line with the national statutory entitlement (pro rata for part‑time hours), including bank holidays
• Ongoing training and professional development
• Supportive team environment
• Opportunities for career progression
• Employee mentoring programme
• Flexitime
• Referral programme
• UK visa sponsorship

Personal Qualities

• Empathetic and non‑judgmental
• Resilient and able to work with challenging situations
• Organised and able to manage competing priorities
• Confident working independently and as part of a team
• Passionate about supporting people to achieve positive outcomes

Safeguarding

This role is subject to an Enhanced DBS check. We are committed to safeguarding and promoting the welfare of vulnerable adults.

How to Apply

Send your CV and a covering statement outlining your suitability to [e-mail] by 1st March 2026.