Housing & Support Officer

Transform Housing & Support; Walton-on-Thames; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

28 days annual leave

Wellbeing day

Defined contribution pension

Interest-free staff loans

Buy/sell up to five days annual leave

Life assurance

Job summary

Transform Housing & Support in Walton on Thames is recruiting a Housing and Support Officer for the Elmbridge Team. You will provide high-quality support to clients across Walton on Thames, Molesey, Hersham, and nearby areas, helping them achieve independent living and stability.

You will work with a warm team to support vulnerable individuals, including those who are homeless or facing mental health challenges.

Qualifications

• Develop non-judgmental professional relationships with clients.
• Manage own time to deliver outcomes and meet deadlines.
• Be prepared for Enhanced DBS checks and travel using own car for business purposes.

Responsibilities

• Act as a keyworker to help clients achieve goals and live independently.
• Provide family mediation and support to bring families back together.
• Collaborate with professionals to support desired outcomes for clients.
• Conduct problem solving and debriefs within the team.
• Assist with repair issues and rent arrears repayments.
• Carry out room inspections and health & safety checks.
• Contribute to planning and delivering extra-curricular workshops and activities.

Skills

Non-judgmental relationships

Time management

Team collaboration

Communication

Tools

Enhanced DBS check

Full valid driving licence

Job description

"I genuinely look forward to going to work on a Monday - how many people can say that!" - Alex, Housing & Support Officer

Why not be like Alex and join us as our next Housing and Support Officer and make a difference!

Do you thrive on empowering others and have the desire to support vulnerable individuals to live independently?

At Transform Housing & Support, we believe everyone should live independent and fulfilling lives. We provide housing and support for many socially excluded and vulnerable people across Surrey, parts of Berkshire, West Sussex, and the London Borough of Sutton.

Come and join the Elmbridge Team and play a pivotal role in our incredible success stories, which have resulted in individuals finding stability, securing jobs, and their own homes.

If you're looking for a role where every day is different and brings new opportunities to make a meaningful difference, Transform Housing & Support is the place for you.

Salary

£28,000 p.a. plus benefits

Location

Walton on Thames

Full time

37 hrs per week

What You'll Be Doing

You will be joining our Elmbridge Team, a warm friendly and welcoming group, to provide a high-quality service to our clients in Walton on Thames, Molesey, Hersham, Thames Ditton, Hinchley Wood and Cobham. We currently support 65 clients with a range of needs. Our clients include individuals who are homeless, some with mental health issues, those in recovery from substance misuse, and young people.

• Act as a keyworker to clients, helping them achieve their goals and live independently.
• Family mediation and support, bringing families back together.
• Working with a community of professionals to support the right outcomes.
• Problem solving together and debriefs sharing our experiences and learning as a team.
• Support clients with repair issues and repayment agreements for rent arrears.
• Carry out room inspections, health and safety checks and making rooms homely for new residents.

It is an exciting time to our Elmbridge Team as you'll also be involved in planning and running our extra-curricular workshops which range from sport activities such as basketball, table tennis and boxing, to relaxation sessions including yoga and meditation. We are always open to new ideas and projects, so if you have a particular talent or skill, please let us know!

Why not find out more about the Elmbridge Team by watching this video.

What You'll Need

To be successful in this role, you will need:

• Ability to develop non-judgmental professional relationships with clients.
• The ability to manage your own time, delivering outcomes, meeting deadlines.
• An Enhanced DBS check (to be completed by us, upon successful application).
• A full valid driving licence and use of your own car for business purposes.

Tick most of the boxes but not all? The best candidate rarely does. So, if you are excited by the role and can do most of what we are looking for, go ahead and apply; you could be exactly who we need.

How we'll set you up for success

We want to make sure you have the skills and knowledge to be great in your role. So when you join us, you will complete a tailored induction programme which will include a combination of online training, in person training, and shadowing. Plus, after two years, you will have the opportunity to undertake a relevant extended training course, whether that be a college course, Open university degree or professional qualification.

Why work at Transform

Transform is a place where everyone is valued. We want to make sure colleagues have the flexibility they need to balance their personal lives and do well at work. We focus on outcomes and are open to different ways of working including flexible hours where possible.

Our benefits are great too and include:

• 28 days annual leave per annum, plus bank holidays (pro rata for part time)
• An additional 1 day (pro rata) per annum wellbeing day
• A defined contribution pension scheme
• Interest-free staff loans
• The opportunity to buy or sell up to five days annual leave per holiday year
• Life assurance cover

What's Next

At Transform, we're all about celebrating diversity because we know it's key to our success. We're committed to being inclusive, so if you're passionate about what you do and share our values, we want to hear from you!

If you need any adjustments during the application or selection process, please let us know, and we'll be happy to help.

We review CVs as we receive them and interview as soon as we have applications that look like a good match, so apply as soon as you can to avoid missing out.