Housing Support & Move-On Specialist (Evenings/Weekends)

Nacro; Liverpool; On-site; GBP 27,000 - 28,000; Full time

Job summary

Nacro is seeking a Housing Support Worker to provide housing related support to vulnerable individuals and manage housing and property with the aim of achieving successful move‑on and other outcomes.

You will engage with referral agencies, plan and deliver safety and support plans, ensure properties are maintained, maximise rent collection, and work across multi‑agency teams to support independence and progress against targets.

Responsibilities

• Engage with actual and potential referral agencies including local authority gateway services and statutory/voluntary bodies to generate referrals.
• Plan and deliver an effective support and safety plan with the service user, recording progress against contract requirements.
• Ensure properties are adequately equipped, maintained, furnished and cleaned at all times.
• Maintain regular contact with service users in line with contract requirements and minimum contact procedures.
• Maximise rent collection and welfare benefit claims, taking proactive action to minimise arrears in line with policy.
• Minimise void time by pro-actively re-letting properties in line with targets.

Job description

Nacro is seeking a Housing Support Worker to provide housing related support to vulnerable individuals and manage housing and property with the aim of achieving successful move‑on and other outcomes.

You will engage with referral agencies, plan and deliver safety and support plans, ensure properties are maintained, maximise rent collection, and work across multi‑agency teams to support independence and progress against targets.