Housing Support & Independent Living Advisor

Target Housing Ltd; Doncaster; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Enhanced DBS

2 References

Driving licence & vehicle

Job summary

Target Housing Ltd. is seeking a Bank Support Worker to provide housing and support services in Doncaster, helping service users sustain tenancies and achieve personal goals. You will assist with moves, develop tailored support plans, and promote independence while liaising with partner agencies.

The role requires experience with vulnerable adults, knowledge of welfare benefits, safeguarding, and working with Local Authorities. An enhanced DBS and a valid UK driving licence are desirable.

Qualifications

• Strong knowledge of the welfare benefits system.
• Experience in risk assessment and support planning.
• Experience working with vulnerable adults/supported living.
• Understanding of relevant legislation.
• Experience working with Local Authorities and health/social care professionals.
• Health and Social Care qualification (desirable).

Responsibilities

• Support service users with moving in and out of accommodation.
• Deliver person-centred support plans, achieving agreed outcomes within set timescales.
• Build service users’ skills, confidence, and independence.
• Work with partner agencies to enhance service delivery.
• Support a safe, clean, and well-maintained living environment.
• Provide guidance on independent living skills, budgeting, and maximising income.
• Assist with benefit claims and rent payments.
• Ensure service users understand and comply with occupancy agreements.
• Monitor property use, occupancy, and utilities; address issues promptly.
• Identify and respond to non-compliance, escalating serious concerns.
• Carry out, record, and review risk assessments and support plans.
• Support conflict resolution between service users and neighbours.
• Assist with activities that promote engagement and development.
• Maintain accurate records in line with audit and confidentiality requirements.
• Build effective relationships with external organisations.
• Participate in call-out duties, office rotas, and provide cover when required.

Skills

Customer focus

Integrity

Team working

Confidence & judgement

Communication & influence

Planning & organising

Technical skills

Education

Health & Social Care qualification

Job description

Target Housing Ltd. is seeking a Bank Support Worker to provide housing and support services in Doncaster, helping service users sustain tenancies and achieve personal goals. You will assist with moves, develop tailored support plans, and promote independence while liaising with partner agencies.

The role requires experience with vulnerable adults, knowledge of welfare benefits, safeguarding, and working with Local Authorities. An enhanced DBS and a valid UK driving licence are desirable.