Housing Support Coordinator, Bradford Temporary Accommodation Service (BTAS)

The Bridge Project; Peacehaven; On-site; GBP 27,000 - 34,000; Full time

Benefits offered by this job

32 days annual leave

5% employer pension contribution

Learning & Development programme

24/7 Employee Assistance Programme

Death in service benefit

Refer a friend £500

Wellbeing time (2 hours monthly)

Mindfulness activities

Blue Light Card discounts

Job summary

The Bridge Project in Bradford is recruiting a Housing Support Coordinator to help women in temporary accommodation achieve stability and independence. You will provide person-centred housing and support planning, addressing barriers and coordinating with local partners to access essential services.

Working across Bradford and Keighley, you will balance housing management with trauma-informed support, ensuring timely safeguarding and a compassionate approach that promotes social inclusion and

Qualifications

• NVQ Level 3 in Health & Social Care (or willing to work towards).
• Experience of multi-agency collaboration with external partners.
• Experience supporting vulnerable people with planning and risk management.
• Experience managing a caseload to promote independence.

Responsibilities

• Provide person-centred support to women in temporary accommodation.
• Balance housing management with trauma-informed support delivery.
• Collaborate with partners to address needs and advocate for service users.

Skills

Welfare benefits knowledge

Housing options knowledge

Safeguarding knowledge

Communication skills

Record keeping

Education

NVQ Level 3 in Health & Social Care

Tools

Microsoft Office

Job description

Housing Support Coordinator, Bradford Temporary Accommodation Service (BTAS)

Working in partnership, Waythrough and The Bridge Project deliver the Bradford Temporary Accommodation Service on behalf of Bradford Metropolitan District Council, providing safe, supportive, and temporary accommodation for women who present as homeless to the Local Authority.

As a Housing Support Coordinator, you will play a key role in empowering women to achieve greater stability, independence, and positive outcomes. The service supports women who have experienced homelessness and may also have a history of offending, vulnerabilities, complex support needs, or be at risk of involvement with the criminal justice system.

Based across Bradford and Keighley, you will work alongside individuals living in temporary accommodation, providing person-centred support tailored to their unique circumstances. Your role will involve helping women to address housing issues, overcome barriers to independence, and access the services and opportunities they need to rebuild their lives.

This is a rewarding opportunity to make a meaningful difference in the lives of women who have experienced homelessness and significant adversity. The role requires a flexible, compassionate, and trauma-informed approach, balancing housing management responsibilities with high-quality support delivery.

Successful candidates will be committed to working collaboratively with partners, advocating for the needs of service users, and helping individuals move towards greater independence, stability, and social inclusion. Through building positive relationships and providing practical, person-centred support, you will contribute to creating lasting change for some of the most vulnerable women within our communities.

Please note that this position is delivered on a rolling rota framework and requires the successful candidate to work a range of shift patterns, including early shifts, to ensure continuous service provision. Depending on operational requirements, shifts may also include evenings, weekends, and public holidays. The nature of the role demands a flexible and responsive approach, ensuring that residents receive timely support, safeguarding interventions, and housing management assistance whenever needed.

A driving licence with access to a vehicle and fully comprehensive business insurance is essential for this role. A willingness to undergo an enhanced DBS check is also a requirement of the post (the results of which would not necessarily exclude applicants from consideration).

Joining The Bridge Project means becoming part of a team that values you, your wellbeing, your growth, and your future. Alongside a rewarding career, you’ll enjoy a benefits package designed to help you thrive:

Benefits

• Competitive salary that reflects your skills and contribution
• 32 days of annual leave to rest, recharge, and enjoy life outside work
• 5% employer pension contribution to support your long term financial security
• A dedicated Learning & Development programme to help you grow and progress
• 24/7 Employee Assistance Programme offering confidential advice whenever you need it
• Death in service benefit worth three times your salary for added peace of mind
• Refer a friend bonus of £500 when you help us bring great people on board
• Two hours of monthly wellbeing time to pause, connect, and reset with your team
• A programme of mindfulness activities to boost focus on overall wellbeing
• Access to a Blue Light Card, giving you discounts across hundreds of retailers, restaurants, and leisure brands.

The Bridge Project is proud to be a Mindful Employer, championing a workplace where wellbeing truly matters.

We are committed to safeguarding and promoting the welfare of children and adults and to creating safe, inclusive services. All staff are expected to share this commitment

If you would like to have an informal conversation about the role, please contact Peter Roebuck, Deputy Director of Housing, at [e-mail].

Closing Date: 9.00 am on Monday 30 November 2026

Qualifications & Experience

• NVQ Level 3 in Health & Social Care (or above or equivalent) or willing to work towards this in post.
• Experience of multi-agency working with a wide range of external partners.
• Experience of supporting vulnerable people, including support planning and risk management.
• Experience of, and ability to, manage a case load of service users, supporting them to achieve greater independence.

Knowledge and Skills

• Knowledge of welfare benefits system and relevant legislation.
• Knowledge of housing options available and relevant legislation.
• Knowledge of Safeguarding practice and relevant legislation.
• Ability to communicate well and maintain accurate records within appropriate case management systems.
• Proficient in Microsoft Office programmes

General

• The post holder must hold a full driving licence, have access to a vehicle with fully comprehensive business-use insurance, and inform their insurance provider that they will be carrying passengers for work.