Housing Support Coordinator

City of Bradford Metropolitan District Council; Bradford; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Competitive salary

32 days annual leave

Employer pension 5%

Learning & Development

Employee Assistance Programme

Death-in-service benefit

Refer-a-friend £500

Wellbeing time

Mindfulness activities

Blue Light Card

Job summary

City of Bradford Metropolitan District Council is seeking a Housing Support Coordinator to empower women facing homelessness across Bradford and Keighley. You will deliver person-centred support, help residents address housing issues, and enable greater stability and independence.

The role requires a flexible rota with early shifts and occasional evenings, weekends, and public holidays; a driving licence and enhanced DBS are required; you will join a team dedicated to wellbeing, safeguarding,

Qualifications

• Experience in housing support and safeguarding.
• Ability to build trust with service users.
• Understanding of homelessness pathways.

Responsibilities

• Provide person-centred housing support to women in temporary accommodation.
• Assist with housing issues and access services.
• Work within a rolling rota including evenings, weekends, and public holidays.

Skills

Trauma-informed practice

Person-centred support

Flexible/rota planning

Job description

Working in partnership, Waythrough and The Bridge Project deliver the Bradford Temporary Accommodation Service on behalf of Bradford Metropolitan District Council, providing safe, supportive, and temporary accommodation for women who present as homeless to the Local Authority. As a Housing Support Coordinator, you will play a key role in empowering women to achieve greater stability, independence, and positive outcomes. The service supports women who have experienced homelessness and may also have a history of offending, vulnerabilities, complex support needs, or be at risk of involvement with the criminal justice system. Based across Bradford and Keighley, you will work alongside individuals living in temporary accommodation, providing person-centred support tailored to their unique circumstances. Your role will involve helping women to address housing issues, overcome barriers to independence, and access the services and opportunities they need to rebuild their lives. This is a rewarding opportunity to make a meaningful difference in the lives of women who have experienced homelessness and significant adversity. The role requires a flexible, compassionate, and trauma-informed approach, balancing housing management responsibilities with high-quality support delivery. Successful candidates will be committed to working collaboratively with partners, advocating for the needs of service users, and helping individuals move towards greater independence, stability, and social inclusion. Through building positive relationships and providing practical, person-centred support, you will contribute to creating lasting change for some of the most vulnerable women within our communities.

Please note that this position is delivered on a rolling rota framework and requires the successful candidate to work a range of shift patterns, including early shifts, to ensure continuous service provision. Depending on operational requirements, shifts may also include evenings, weekends, and public holidays. The nature of the role demands a flexible and responsive approach, ensuring that residents receive timely support, safeguarding interventions, and housing management assistance whenever needed. A driving licence with access to a vehicle and fully comprehensive business insurance is essential for this role. A willingness to undergo an enhanced DBS check is also a requirement of the post (the results of which would not necessarily exclude applicants from consideration).

Joining The Bridge Project means becoming part of a team that values you, your wellbeing, your growth, and your future. Alongside a rewarding career, you'll enjoy a benefits package designed to help you thrive:

• Competitive salary that reflects your skills and contribution
• 32 days of annual leave to rest, recharge, and enjoy life outside work
• 5% employer pension contribution to support your long-term financial security
• A dedicated Learning & Development programme to help you grow and progress
• 24/7 Employee Assistance Programme offering confidential advice whenever you need it
• Death-in-service benefit worth three times your salary for added peace of mind
• Refer-a-friend bonus of £500 when you help us bring great people on board
• Two hours of monthly wellbeing time to pause, connect, and reset with your team
• A programme of mindfulness activities to boost focus on overall wellbeing
• Access to a Blue Light Card, giving you discounts across hundreds of retailers, restaurants, and leisure brands.

The Bridge Project is proud to be a Mindful Employer, championing a workplace where wellbeing truly matters.

Mon 9.30 - 17.30
Tues 9.30 - 19.00
Weds 9.30 - 17.30
Thurs 9.30 - 16.00
Fri 9.30 - 17.30
Sat & Sun - closed