Housing Support Coordinator

Suffolk Jobs Direct Careers; Ipswich; On-site; GBP 27,000; Full time

Job summary

Join a dedicated team as a Housing Support Coordinator, where you will empower individuals facing homelessness. This role involves conducting assessments, creating tailored support plans, and providing essential guidance to help clients achieve independence. As part of a local charity, you will contribute to meaningful change in the community, ensuring that those in need receive the support they deserve. With a positive work culture and robust employee assistance programs, this position offers an opportunity to make a real difference while developing your professional skills in a supportive environment.

Benefits

7% pension contribution

Employee Assistance Package

Qualifications

• Skilled in engaging with individuals facing homelessness.
• Knowledgeable in trauma-informed practices.

Responsibilities

• Conduct initial needs and risk assessments for tenants.
• Develop structured, person-centered support plans.
• Maintain accurate records and collaborate with external agencies.

Skills

Engagement with individuals with complex needs

Trauma-informed approach

Needs and risk assessments

Support plan development

Job description

Join to apply for the Housing Support Coordinator role at Suffolk Jobs Direct

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Join to apply for the Housing Support Coordinator role at Suffolk Jobs Direct

• Full time (37.5 hours per week)
• Permanent
• Reference: 0179
• Required as soon as possible
  
  
  

Job Description

• Ipswich Housing Action Group (ihAg), Ipswich, Suffolk IP1 2EF
• £26,475 per annum (plus 7% pension contribution)
• Full time (37.5 hours per week)
• Permanent
• Reference: 0179
• Required as soon as possible
  
  
  

Your role

Work alongside people accommodated by ihAg to identify and address the effects of their own homelessness experience and enable them to move towards recovery and independence.

Your Responsibilities

• undertake initial needs and risk assessments of potential ihAg tenants, to consider their suitability for supported housing
• develop structured, person-centred, trauma-informed support plans to engage each individual being supported
• provide support, encouragement and guidance in a flexible and adaptive way, to enable people to maintain their tenancies and achieve their personal goals
• conduct regular health and safety checks of allocated properties and report any maintenance issues to the Housing Services Manager.
• maintain timely, accurate and up to date records and relevant information to facilitate delivery and ensure continuity of services provided to service users, and for accountability, reporting and monitoring purposes
• work with external agencies to achieve outcomes for the service and individuals as well promoting the organisation.
  
  
  

You will need:

You must be skilled in engaging with people who have a range of complex needs and enabling them to identify their own strengths and goals. You will be knowledgeable in trauma-informed approach and be willing to work flexibly to support each individual’s needs.

For full details please refer to the job description and person specification available on our website or below.

About Us

ihAg is a busy local charity supporting people who are at risk of, or are experiencing, homelessness. The Chapman Centre is the only Homelessness Advice Hub in Ipswich, providing practical support and advocacy to people who are sleeping on the streets, housed in temporary emergency accommodation and/or at risk of homelessness.

ihAg offers supported accommodation with personalised support to enable people who have lived with homelessness to move towards recovery and independence. The Housing Team manages all aspects of the housing, including rent and maintenance, and property safety.

We will offer you:

This is an exciting opportunity for an individual to join our hardworking and dedicated Housing Team.

At ihAg, we have a positive can-do culture, which is supportive of all staff as well as service users. We have a robust Employee Assistance Package in place to support the wellbeing of staff.

To find out more

Please read the Job Description (docx) , Equality Diversity and Inclusion Policy (pdf) , Equality and Diversity at Work (pdf) and Recruitment of Ex Offenders Policy (pdf)

For an informal discussion only, please call Jools Ramsey-Palmer on 07753 316323.

How To Apply

Please complete the Application Form (docx)

Alternatively, please visit our website at: www.ihag.co.uk /vacancies for an application pack.

Please email your completed application to: [e-mail]

Closing date: midday, 13 May 2025.

More information can be found on our website and social media about this role and ihAg’s work in general. Complete the application form, ensuring you address the points in the person specification, and send it with your CV to Janice Hubbard, Business Support Co-ordinator, at [e-mail]

N.B. Previous applicants need not apply.

About The Team

IMPORTANT PLEASE READ BEFORE APPLYING

To apply , please follow the application process detailed above.

This job does not have a Suffolk Jobs Direct online application form.

The ‘Apply Now’ button below only allows you to submit a job alert, not an online application.

Seniority level

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