Housing Support Coach (Part-Time, Driver)

BDS (Northern) Limited; Newcastle upon Tyne; On-site; GBP 19,000 - 24,000; Part time

Job summary

BDS (Northern) Limited in Newcastle is seeking a compassionate Housing Support Worker to help clients secure and maintain housing. You will mentor, guide, and provide practical support across budgeting, applications, and access to local services.

The role is part-time, 30 hours per week, Monday to Friday, with DBS clearance required and a valid driver's license. Pay starts from £13.60 PAYE plus holiday pay or £17.43 Umbrella.

Qualifications

• Proven experience in mentoring or supporting vulnerable individuals.
• Strong English communication skills, written and verbal.
• Excellent organisational skills with the ability to manage multiple cases.
• Able to work independently as well as part of a team.
• Experience/Knowledge of social housing is advantageous but not essential.

Responsibilities

• Offer personalised support and mentoring to clients, helping them develop skills for independent living
• Assist clients with housing applications, tenancy agreements, and related documentation using organisational skills
• Provide guidance on accessing local services, including healthcare, employment, and social support networks
• Conduct regular check-ins to monitor client wellbeing and address any emerging needs or concerns
• Deliver excellent customer service by maintaining a respectful, empathetic approach at all times
• Support clients in developing life skills such as budgeting, organisation, and communication skills

Skills

Mentoring

Communication

Organisation

Teamwork

Independent work

Job description

BDS (Northern) Limited in Newcastle is seeking a compassionate Housing Support Worker to help clients secure and maintain housing. You will mentor, guide, and provide practical support across budgeting, applications, and access to local services.

The role is part-time, 30 hours per week, Monday to Friday, with DBS clearance required and a valid driver's license. Pay starts from £13.60 PAYE plus holiday pay or £17.43 Umbrella.