Housing Support Assistant – 20h/wk (Retirement Village)

CIH International Housing Group; Stoke Gifford; On-site; GBP 13,000 - 17,000; Part time

Benefits offered by this job

Pension

Employee Assistance Programme

BUPA Health Sure cash plan

33 days annual leave

Job summary

ExtraCare Charitable Trust is recruiting a Housing Support Assistant at Stoke Gifford Retirement Village in Bristol. This role supports residents with housing management needs within a modern, uplifting community.

You will provide help, advice on tenancy, visit residents, and maintain safety and compliance. The post is 20 hours per week with a salary of £14.53 per hour, plus a benefits package including Pension, EAP, health plan, and generous annual leave.

Qualifications

• Previous housing experience is essential.
• Be confident using your own initiative.
• Have excellent communication skills.
• Have a flexible approach.

Responsibilities

• Provide help, support and advice to residents, whilst meeting the requirements of the ExtraCare Charitable Trust.
• Arrange to visit each resident or household on a regular basis to assess property condition, and ensure conditions are being adhered to.
• Provide advice to residents on maintaining tenancy / lease conditions.
• Establish and maintain good relations with recognised Residents Associations, providing a supporting role to their effective running.
• Advise residents on issues relating to their personal safety and well-being.
• Adhere to legal and regulatory requirements for our housing and care obligations.
• Attend regular 1:1 supervisions and annual Performance Development.

Skills

Housing experience

Job description

ExtraCare Charitable Trust is recruiting a Housing Support Assistant at Stoke Gifford Retirement Village in Bristol. This role supports residents with housing management needs within a modern, uplifting community.

You will provide help, advice on tenancy, visit residents, and maintain safety and compliance. The post is 20 hours per week with a salary of £14.53 per hour, plus a benefits package including Pension, EAP, health plan, and generous annual leave.