Housing Supply Officer

Civic Recruitment Limited; Enfield; Hybrid; GBP 36,000 - 48,000; Full time

Job summary

Enfield Council is seeking a Housing Procurement Officer to procure TA, PRS, PLA and PSL properties, manage landlord relationships and coordinate occupancy for households owed housing duties. You will inspect properties for standards and compliance, support homelessness prevention, and work with Housing Needs Teams and lettings services to deliver sustainable supply.

In this hybrid role, you will engage with landlords and providers, guide leasing schemes, and ensure schemes meet contractual

Qualifications

• Experience working within Housing, Lettings, Property Procurement, Temporary Accommodation or the Private Rented Sector.
• Experience building and maintaining landlord relationships.
• Experience negotiating property agreements and accommodation arrangements.
• Knowledge of Temporary Accommodation Services, Private Rented Sector Housing, Homelessness Services, Housing Standards, Property Inspections.

Responsibilities

• Procure Temporary Accommodation (TA) and PRS properties.
• Identify and negotiate new accommodation opportunities in private rented market.
• Procure PRS properties, PLA, PSL and Temporary Accommodation Units.
• Support homelessness prevention and housing supply objectives.
• Increase availability of suitable accommodation for Enfield residents.
• Build and maintain relationships with landlords, letting agents and accommodation providers.
• Act as a key contact for landlords and housing suppliers.
• Provide advice and guidance on leasing schemes and housing requirements.
• Promote confidence in Enfield's leasing and procurement schemes.
• Support retention of providers and encourage future participation.
• Undertake property inspections to assess suitability, quality and compliance.
• Ensure properties meet housing standards and council policies.
• Monitor accommodation quality during leasing arrangements.
• Address property-related issues and compliance concerns.
• Work with landlords to resolve defects and improvement needs.
• Support effective allocation and use of temporary accommodation.
• Assist in converting existing arrangements onto new leasing schemes.
• Coordinate accommodation handbacks and lease terminations.
• Ensure accommodation remains available and suitable.
• Support reduction of reliance on emergency accommodation.
• Increase households moving from emergency/temporary to sustainable PRS housing.
• Support statutory homelessness duties.
• Contribute to reducing accommodation pressures through proactive supply management.
• Support housing solutions that improve resident outcomes.
• Maintain records of properties, landlords, and agreements.
• Monitor housing supply performance and availability.
• Record complaints and landlord inquiries.
• Produce reports and management information.
• Ensure activities comply with policies and contractual requirements.
• Work with Housing Needs Teams, Temporary Accommodation Teams, Lettings Services, Private Landlords, Letting Agents, Housing Providers, and internal departments.
• Support collaborative approaches to improving supply and service delivery.

Skills

Experience in Housing procurement

Landlord relationship management

Negotiation skills

Project coordination

Job description

To support the delivery of Enfield Council's Housing Supply function by procuring, managing and increasing the supply of Temporary Accommodation (TA), Private Rented Sector (PRS) properties, Private Leased Annexes (PLA) and Private Sector Leasing (PSL) accommodation.

The postholder will work closely with landlords, agents, housing providers and internal teams to secure suitable accommodation for households owed housing duties under homelessness legislation. The role focuses on increasing housing supply, maintaining positive landlord relationships and ensuring accommodation meets required standards and contractual obligations.

Key Responsibilities

Housing Procurement & Supply

• Procure Temporary Accommodation (TA) and Private Rented Sector (PRS) properties to meet housing demand.
• Identify and negotiate new accommodation opportunities within the private rented market.
• Procure:
  • Private Rented Sector (PRS) Properties
  • Private Leased Annexes (PLA)
  • Private Sector Leasing (PSL) Properties
  • Temporary Accommodation Units
• Support the delivery of homelessness prevention and housing supply objectives.
• Increase the availability of suitable accommodation for Enfield residents.

Landlord & Provider Relationship Management

• Build and maintain positive relationships with landlords, letting agents and accommodation providers.
• Act as a key point of contact for landlords and housing suppliers.
• Provide advice and guidance to landlords regarding Council leasing schemes and housing requirements.
• Promote confidence in Enfield's leasing and procurement schemes.
• Support retention of existing accommodation providers and encourage future participation.

Property Inspections & Compliance

• Undertake property inspections to assess suitability, quality and compliance.
• Ensure properties meet required housing standards and Council policies.
• Monitor accommodation quality throughout the duration of leasing arrangements.
• Identify and address property-related issues and compliance concerns.
• Work with landlords to resolve defects, compliance matters and improvement requirements.

Temporary Accommodation Management

• Support the effective allocation and use of temporary accommodation.
• Assist in converting existing accommodation arrangements onto new leasing schemes.
• Coordinate accommodation handbacks and lease terminations.
• Ensure accommodation remains available and suitable for use throughout leasing periods.
• Support the reduction of reliance on emergency accommodation.

Homelessness Prevention & Housing Solutions

• Increase the number of households moving from emergency and temporary accommodation into sustainable PRS housing.
• Support the Council's statutory homelessness duties.
• Contribute to reducing accommodation pressures through proactive supply management.
• Support housing solutions that improve resident outcomes and housing stability.

Monitoring & Administration

• Maintain accurate records of properties, landlords and accommodation agreements.
• Monitor housing supply performance and accommodation availability.
• Record complaints, service issues and landlord enquiries.
• Produce reports and management information as required.
• Ensure all activities comply with policies, procedures and contractual requirements.

Partnership Working

• Work closely with:
  • Housing Needs Teams
  • Temporary Accommodation Teams
  • Lettings Services
  • Private Landlords
  • Letting Agents
  • Housing Providers
  • Internal Council Departments
• Support collaborative approaches to improving accommodation supply and service delivery.

Requirements

• Experience working within Housing, Lettings, Property Procurement, Temporary Accommodation or the Private Rented Sector.
• Experience building and maintaining landlord relationships.
• Experience negotiating property agreements and accommodation arrangements.
• Knowledge of:
  • Temporary Accommodation Services
  • Private Rented Sector Housing
  • Homelessness Services
  • Housing Standards
  • Property Inspections
• Experience undertaking property inspections.
• Strong negotiation and influencing skills.
• Excellent communication and customer service skills.
• Ability to manage competing priorities and meet deadlines.
• Good record-keeping and administrative skills.
• Experience using housing management or property systems.
• Ability to work independently and as part of a team.
• Experience within a Local Authority Housing Service.
• Knowledge of homelessness legislation and housing duties.
• Experience with PSL, PLA or leasing schemes.
• Knowledge of landlord incentive schemes and PRS procurement initiatives.
• Experience handling complaints and service improvement activities.

Additional Information

• Location: Enfield (Hybrid Working)
• Working Pattern: Minimum 2 Days Office-Based / Property Inspections Across Enfield
• Payment Frequency: Bi-Weekly Payments
• Travel Requirement: Regular property inspections and landlord visits within and around Enfield.