Housing Supply & Acquisitions Coordinator

Milton Keynes City Council; Milton Keynes; On-site; GBP 24,000 - 36,000; Full time

Benefits offered by this job

Holiday benefits

Pension scheme

Family-friendly policies

Employee discounts

Salary sacrifice car scheme

Blue Light Card

Job summary

Milton Keynes City Council is seeking a Supply and Acquisitions Support Officer to join the Adult Services team. You will provide efficient operational support, manage information, coordinate appointments and help customers understand housing incentives and options.

The role involves working with Housing Solutions, Adult Services, Children’s Services and other partners to deliver decent, affordable homes. Site-based with some flexibility.

Qualifications

• Relevant formal education or training in housing, commissioning or a related area.
• Knowledge of the legal requirements affecting housing, commissioning, supply and acquisitions, with a willingness to keep knowledge current.
• Strong digital, written and verbal communication skills and ability to build respectful working relationships.

Responsibilities

• Provide a responsive, customer-focused service and operational support across the Supply and Acquisitions service.
• Prepare reports, update systems, manage shared email and digital work, coordinate diaries and support agreed communication plans.
• Schedule Housing Health and Safety Rating System inspections and ensure outcomes are recorded accurately and promptly.
• Explain housing incentives and plans clearly, helping customers understand their options.
• Work collaboratively with council colleagues, registered housing providers, private sector landlords and other partners.
• Consider support needs and risks, maintain clear records and elevate safeguarding and safety concerns.

Skills

Customer service

Record keeping

Communication

Relationship building

Education

Housing/ commissioning related education

Job description

Milton Keynes City Council is seeking a Supply and Acquisitions Support Officer to join the Adult Services team. You will provide efficient operational support, manage information, coordinate appointments and help customers understand housing incentives and options.

The role involves working with Housing Solutions, Adult Services, Children’s Services and other partners to deliver decent, affordable homes. Site-based with some flexibility.