Housing Strategy Officer

Hertsmere Borough Council; Elstree; Hybrid; GBP 32,000 - 46,000; Full time

Benefits offered by this job

Annual leave 27-32 days

Flexi-Leave

Free gym membership

Cycle to Work Scheme

Employee Assistance Programme

Job summary

Hertsmere Borough Council is seeking a proactive Housing policy and project role within the Housing team. You will develop policies, analyse data reports to spot trends, and deliver projects to respond to housing needs in the borough.

You will support the Housing Services Manager and collaborate with the Housing Management Team to interpret local outcomes and impact. The role focuses on homelessness, housing options, enforcement and supporting those with complex needs, with a hybrid working

Qualifications

• Experience in a customer-facing environment.
• Strong understanding of policy and strategy development within the Housing sector.
• Experience in managing projects and implementing policies from start to finish.

Responsibilities

• Support and expert input to improve housing options for residents in the borough.
• Develop policies and strategies across Hertsmere's Housing department.
• Create and analyse data reports to identify trends and deliver projects in response.
• Monitor department performance to ensure effective service delivery in homelessness, housing options, enforcement and complex needs support.
• Lead on key housing projects including rightsizing within social housing and build partnerships with Planning colleagues.

Skills

Communication

MS Office

Record keeping

Organisational skills

Policy development

Project management

Tools

Microsoft Office

Job description

This is an exciting role working as part of a successful and highly driven Housing team. You will provide support and expertise focusing on improving housing options for residents in the borough. This is an opportunity to develop policies and strategies across Hertsmere's Housing department. This will include creating and analysing data reports to identify trends within the housing sector and recommending and delivering projects to respond to these. The post will support the Housing Services Manager and Housing Management Team to collate and interpret local outcomes and impact. The post holder will monitor the department's performance to ensure effective service delivery which focuses on homelessness, housing options, housing enforcement and supporting those with complex needs. They will lead on key projects for the department including maximising rightsizing within social housing and will develop successful partnerships and work closely with our Planning team, regarding affordable housing.

The successful candidate will have worked in a customer facing environment and be an excellent communicator (both in person and in writing), skilled at using Microsoft Office as well as grasping the use of other systems quickly. Being well organised, with accurate record keeping competency, they will also have a strong understanding of policy and strategy development within the Housing Sector, managing projects and implementing policies from start to finish.

The post is offered on a full time, permanent basis (36 hours per week).,

• 27 - 32 days annual leave (depending on length of Local Gvt Service) - plus all bank holidays
• Flexi-Leave - accrue extra hours & exchange for up to 2 days leave per month
• Free gym membership
• Cycle schemes (Cycle to Work Scheme and free Beryl Bike rides for staff)
• Employee Assistance Programme

The Council operates a hybrid working system where employees may work three days per week from home.