Housing Standards Admin Specialist

Derby City Council; East Midlands; On-site; GBP 26,000 - 27,000; Full time

Benefits offered by this job

LGPS pension

Team Derby Rewards

Tusker Car Benefit Scheme

Flexible/hybrid working

Generous annual leave

Job summary

Derby City Council is seeking a Housing Standards Assistant to join the Housing Standards Team at Council House. This permanent, full-time role provides essential administrative support to help improve living conditions for private rented sector tenants.

You will handle and log enquiries from tenants, landlords and the public; prepare and maintain records and documentation; and support housing complaints. Strong Microsoft Office skills and the ability to manage multiple tasks under pressure are

Qualifications

• Experience in an administrative or office support role.
• Excellent communication and organisational skills.
• Proficient in Microsoft Office and digital record systems.
• Ability to manage multiple tasks and meet deadlines under pressure.
• Knowledge of housing or environmental services is desirable.

Responsibilities

• Providing high-quality administrative support to the Housing Standards Team.
• Handle and log enquiries from tenants, landlords, and the public.
• Prepare and maintain accurate records, correspondence and documentation.
• Support the process of housing complaints.

Skills

Administrative experience

Communication skills

Organisational skills

Multitasking under pressure

Microsoft Office

Housing knowledge (desirable)

Tools

Microsoft Office

Digital record systems

Job description

Derby City Council is seeking a Housing Standards Assistant to join the Housing Standards Team at Council House. This permanent, full-time role provides essential administrative support to help improve living conditions for private rented sector tenants.

You will handle and log enquiries from tenants, landlords and the public; prepare and maintain records and documentation; and support housing complaints. Strong Microsoft Office skills and the ability to manage multiple tasks under pressure are