Housing Stability Worker

recoveryfocus; Sheffield; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

27 days annual leave

Pension scheme 4.5% employer contrib.

Life assurance (3× salary)

Enhanced sick pay

Birthday leave + extra days option

Professional fee reimbursement

24/7 online GP access

Job summary

Waythrough is hiring a Housing Stability Worker to provide flexible, person-centred support helping people sustain tenancies and avoid homelessness. You will coordinate with housing providers, health services, and local authorities to deliver proactive, holistic support.

The role requires a driving licence and ability to travel to community locations, plus experience in safeguarding and trauma-informed practices. Permanent contract with 37 hours per week.

Qualifications

• Relevant health and social care qualification or equivalent.
• Safeguarding training or equivalent; trauma-informed practice.
• Experience supporting people to sustain accommodation or prevent homelessness.
• Experience with harm reduction in drug/alcohol use; managing complex needs.

Responsibilities

• Provide flexible, person-centred floating support to sustain tenancies.
• Work with landlords and authorities to prevent eviction and homelessness.
• Assist with rent payments, arrears, benefits access, and housing rights.
• Develop and review tailored support plans; monitor outcomes.

Skills

Safeguarding

Trauma-informed

Motivational interviewing

Relationship building

Communication

Independent working

Caseload management

Travel to community locations

Education

NVQ Level 3 or above

Job description

Housing Stability Worker - Likewise

Location: Base location will be Portland House, Sheffield S3 8UG however role will be predominantly outreach based. Driving licence and access to vehicle is essential due to this.

Working Hours: 37 hours per week, 9am-5pm with the requirement to work outside or normal hours when needed.

Contract Type: Permanent

Salary: £25,877.80 - £34,240 per annum

Please note that interviews will be held as and when, therefore the close date is subject to change.

Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.

About Waythrough

Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we've created one of the largest mental health and social support charities in England.

Every year, we support around 125,000 people through nearly 200 services - and it's all made possible by our 3,500 brilliant staff and volunteers.

Make a real difference in your community

Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job - it's a chance to build meaningful relationships and create lasting change.

About the role:

To provide flexible, person-centred floating support to individuals with a history of drug and/or alcohol use, helping them to sustain their tenancies, prevent homelessness, and improve overall wellbeing.

Housing Stability Workers will provide intensive tenancy sustainment support for individuals moving on from recovery housing, residential rehabilitation providers, prison, hospital and other settings. They will reduce evictions and tenancy breakdown through proactive, person-centred support.

Key duties will include:

• Support individuals to maintain safe and stable accommodation
• Assist with understanding tenancy agreements, rights, and responsibilities
• Work with landlords, housing providers, and local authorities to prevent eviction
• Support with rent payments, arrears management, and accessing benefits
• Work alongside drug and alcohol treatment services to support recovery goals
• Encourage engagement with treatment, healthcare, and support services
• Support relapse prevention and crisis planning
• Complete holistic assessments and risk assessments
• Develop and review support plans focused on housing stability
• Deliver tailored interventions based on individual needs
• Promote independence and progression
• Identify and respond to safeguarding concerns
• Manage risks relating to substance use, mental health, and tenancy breakdown
• Follow organisational safeguarding policies and procedures
• Work in partnership with services such as housing, probation, health, and social care
• Advocate on behalf of clients to ensure access to services
• Maintain accurate, timely case records
• Monitor outcomes related to tenancy sustainment and wellbeing
• Contribute to reporting requirements linked to Housing Support Grant
• Work flexibly, including community visits and lone working

About you:

• Relevant qualification in health and social care, housing, substance misuse, counselling or related field (NVQ Level 3 or above or equivalent)
• Trained in safeguarding, trauma-informed practice, motivational interviewing or related approaches
• Experience of supporting people to sustain accommodation or prevent homelessness
• Experience and knowledge of harm reduction approaches in relation to drug and alcohol use
• Experience of managing complex needs (e.g. mental health, offending, trauma)
• Experience of using case management systems and recording outcomes
• Experience in completing assessment and recovery planning and risk management plans
• Understanding of and ability to implement interventions, including brief interventions MI, PSIs, CBT and ITEP
• Ability to build trusting relationships and engage people
• Ability to communicate effectively verbally and in writing
• Ability to work in a person centred, strengths-based and trauma informed way
• Ability to work independently and manage a caseload
• Ability to develop support plans and identify practical actions to sustain accommodation
• Ability to undertake regular travel to a range of community locations, including home visits and partner agencies
• Driving licence and access to a vehicle is essential

What We Offer

We value the people who make a difference every day. Alongside meaningful work, you'll enjoy a comprehensive benefits package:

• 27 days' annual leave, rising to 32 after 1 year (plus bank holidays)
• Pension scheme with 4.5% employer contribution, matched up to 6.5%
• Life assurance (3× annual salary)
• Enhanced sick pay and family-friendly pay
• Birthday leave and the option to buy up to 5 extra days' annual leave
• Professional fee reimbursement for relevant qualifications
• 24/7 online GP access an