Housing Solutions Service Manager

Wollborg Michelson Personnel Service Inc; Birmingham; Presencial; GBP 47.000 - 55.000; Jornada completa

Descripción de la vacante

Birmingham City Council is seeking a Service Manager to lead the Accommodation Finding Service, guiding a team that secures private rented and alternative housing for households who are homeless or at risk.

You will build landlord partnerships, procure properties, monitor performance and ensure compliance with homelessness and housing legislation in a permanent, full-time role based in Birmingham.

Formación

• Experience managing housing, homelessness or related services.
• Proven leadership of teams in performance-driven environments.
• Ability to build partnerships with internal and external stakeholders.
• Strong negotiation and influencing skills with landlords/providers.
• Knowledge of private rented sector, homelessness and housing legislation.
• Experience analysing performance data to drive improvements.
• Excellent presentation and communication skills.
• Experience managing projects and service improvements.

Responsabilidades

• Lead, motivate and develop a team of Accommodation Finding Officers and Assistants.
• Build and maintain relationships with private landlords, housing providers and partner organisations.
• Procure properties.
• Negotiate incentives and housing solutions that support homelessness prevention and relief duties.
• Monitor service performance, analyse complex data and drive continuous improvement.
• Develop business cases, project plans and service improvement initiatives.
• Present performance information and service updates to stakeholders.
• Ensure compliance with homelessness, housing and private rented sector legislation.

Conocimientos

Leadership

Stakeholder engagement

Negotiation

Data analysis

Communication

Project management

Team motivation

Descripción del empleo

Birmingham City Council is seeking a Service Manager to lead the Accommodation Finding Service, guiding a team that secures private rented and alternative housing for households who are homeless or at risk.

You will build landlord partnerships, procure properties, monitor performance and ensure compliance with homelessness and housing legislation in a permanent, full-time role based in Birmingham.