Head of Accommodation & Landlord Partnerships

Birmingham City Council; Birmingham; On-site; GBP 50,000 - 65,000; Full time

Benefits offered by this job

Excellent terms

Generous annual leave

Pension scheme

Well-being support

Travel passes

Discounts

Job summary

Birmingham City Council is seeking a Service Manager to lead the Accommodation Finding Service, directing a team of Accommodation Finding Officers and Assistants to secure private rented and other housing solutions for households at risk of homelessness.

You will build relationships with landlords and providers, negotiate solutions, monitor performance, and ensure compliance with homelessness legislation to deliver strong outcomes for residents and the city.

Qualifications

• Experience managing housing, homelessness, accommodation or related services.
• Proven ability to lead and motivate teams in a performance-driven environment.
• Skilled in developing partnerships with internal and external stakeholders.
• Excellent negotiation and influencing skills with landlords and housing providers.
• Knowledge of private rented sector, homelessness and housing legislation.
• Experience analysing performance data and using insights to improve services.
• Strong presentation and communication skills to explain complex information clearly.
• Experience managing projects, service improvements and change initiatives.

Responsibilities

• Lead, motivate and develop a team of Accommodation Finding Officers and Assistants.
• Build and maintain relationships with private landlords, housing providers and partner organisations.
• Procure properties and negotiate incentives and housing solutions.
• Monitor service performance, analyse data and drive continuous improvement.
• Develop business cases, project plans and service improvement initiatives.
• Present performance information to stakeholders and ensure compliance with legislation.

Skills

Leadership

Team management

Stakeholder engagement

Negotiation

Communication

Data analysis

Presentation

Project management

Job description

Birmingham City Council is seeking a Service Manager to lead the Accommodation Finding Service, directing a team of Accommodation Finding Officers and Assistants to secure private rented and other housing solutions for households at risk of homelessness.

You will build relationships with landlords and providers, negotiate solutions, monitor performance, and ensure compliance with homelessness legislation to deliver strong outcomes for residents and the city.