Housing Solutions Liaison — Landlords & Tenants (Hybrid)

Thanet District Council

Acol

Hybrid

GBP 18,000 - 22,000

Part time

6 days ago
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Benefits offered by this job

Competitive salary
Flexible hours
Remote/hybrid work
Flexible annual leave
LGPS
Leisure membership
Wellbeing package

Job summary

Thanet District Council's Housing Options Team is seeking a part-time, permanent officer to join the Homeless Prevention service. The role focuses on providing accurate advice to applicants and landlords about Renters Rights Act 2025, managing a caseload, and supporting households at risk of homelessness to secure suitable housing solutions.

You will work Thursday and Friday, with a half day on Wednesday, have the opportunity for remote or hybrid working, and contribute to Personalised Housing

Qualifications

  • Excellent communication and interpersonal skills.
  • Ability to organise workload and multi-task effectively.
  • Interest or experience in homelessness/housing options is advantageous.
  • Knowledge of Renters Rights Act 2025 and Homelessness Reduction Act 2017 is beneficial.

Responsibilities

  • Provide accurate housing advice to applicants and landlords.
  • Hold a caseload of households at risk of homelessness and develop Personalised Housing Plans.
  • Promote incentives to landlords and negotiate to prevent tenancy breakdowns.
  • Liaise with internal teams and external partners to support applicants.

Skills

Excellent communication skills
Organisational skills
Multi-tasking
Negotiation
Teamwork

Job description

Thanet District Council's Housing Options Team is seeking a part-time, permanent officer to join the Homeless Prevention service. The role focuses on providing accurate advice to applicants and landlords about Renters Rights Act 2025, managing a caseload, and supporting households at risk of homelessness to secure suitable housing solutions.

You will work Thursday and Friday, with a half day on Wednesday, have the opportunity for remote or hybrid working, and contribute to Personalised Housing

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