Housing Solutions Casework Officer - Hybrid Impact

Nottingham City Council; East Midlands; Hybride; GBP 34 000 - 37 000; Plein temps

Résumé du poste

Nottingham City Council is seeking Housing Casework Officers to join the statutory homelessness team in Housing Solutions. The role focuses on preventing homelessness and ensuring citizens receive necessary housing assistance. A DBS check is required, and the post supports hybrid working arrangements.

Starting salary £33,673 rising to £36,581 per annum, pro rata for part-time, with a commitment to a high quality service and collaborative cross-sector work to improve housing outcomes.

Qualifications

• Good operational working knowledge of Homelessness and related legislation.
• Good operational working knowledge of housing legislation in public and private sectors.
• Ability to communicate complex issues face-to-face with tact and customer care.
• Ability to manage a complex workload under pressure meeting targets and deadlines.
• Commitment to providing a high quality, customer-focused service.
• Ability to work in partnership across sectors and maintain good relationships.

Responsabilités

• Provide housing solutions and support to citizens to prevent homelessness.
• Advise and decide duties owed to citizens for the Authority.
• Work within the statutory homelessness team to ensure universal access to stable housing.

Connaissances

Homelessness knowledge

Housing legislation

Communication skills

Workload management

Customer service

Partnership working

Description du poste

Nottingham City Council is seeking Housing Casework Officers to join the statutory homelessness team in Housing Solutions. The role focuses on preventing homelessness and ensuring citizens receive necessary housing assistance. A DBS check is required, and the post supports hybrid working arrangements.

Starting salary £33,673 rising to £36,581 per annum, pro rata for part-time, with a commitment to a high quality service and collaborative cross-sector work to improve housing outcomes.