Housing Services Manager

Allscreens Nationwide Ltd; Preston; On-site; GBP 38,000 - 52,000; Full time

Benefits offered by this job

Full-time hours

Weekly pay

Temp to perm opportunity

Job summary

A Housing Services Manager role with Allscreens Nationwide Ltd covers the Lancashire patch, including Ormskirk, Preston and Blackpool. The position involves frequent travel across schemes and requires a full UK driving licence, access to your own vehicle and business insurance. DBS check is required.

The role is full-time, initially temp with potential to go permanent, starting mid-September. You will lead housing services for older people, manage allocations, voids, tenancy and leasehold

Qualifications

• Experience in housing management including voids, allocations, tenancy and leasehold services.
• Proven ability to lead teams and manage performance to maintain service standards.
• Understanding of older people’s services is desirable.
• Excellent organisational skills and ability to manage your own diary.
• Full UK driving licence, access to your own vehicle and business insurance are required.
• A basic DBS is necessary for this role.

Responsibilities

• Lead high-quality older people’s housing services across your region, hitting key targets for voids, allocations, tenancy and leasehold management, and customer safety.
• Act as the allocations lead, working with care teams, partners and local authorities to maximise income and ensure smooth lettings.
• Manage budgets, ensure value for money, and keep services fully compliant.
• Lead and support your team, maintaining strong performance and ensuring staffing meets operational needs.
• Drive resident engagement, lead scheme meetings and resident groups, and respond to feedback in line with customer values.
• Ensure your area meets all health, safety and safeguarding requirements.
• Build strong stakeholder relationships, handle councillor queries and customer complaints, and support Service Managers with new ways of working.
• And also deputise when needed and take part in the out-of-hours rota.

Skills

Housing management

Team leadership

Performance management

Organisational skills

Driving licence

DBS clearance

Job description

We have an exciting opportunity for a Housing Services Manager to join an established housing association on a regional level in older people services.

This is a temp vacancy initially with the potential to go permanent. The proposed start date is mid-September.

The role covers the Lancashire patch, such as Ormskirk, Preston, Blackpool for example. Travel between schemes will be a big part of this position. Therefore, a full UK driving licence, access to your own vehicle and business cover is required.

A basic DBS is also needed.

This is full time, Monday to Friday 9-5 on-site as and when needed.

Your new role

• Lead high‑quality older people's housing services across your region, hitting key targets for voids, allocations, tenancy and leasehold management, and customer safety.
• Act as the allocations lead, working with care teams, partners and local authorities to maximise income and ensure smooth lettings.
• Manage budgets, ensure value for money, and keep services fully compliant.
• Lead and support your team, maintaining strong performance and ensuring staffing meets operational needs.
• Drive resident engagement, lead scheme meetings and resident groups, and respond to feedback in line with customer values.
• Ensure your area meets all health, safety and safeguarding requirements.
• Build strong stakeholder relationships, handle councillor queries and customer complaints, and support Service Managers with new ways of working.
• And also deputise when needed and take part in the out‑of‑hours rota.

What you'll need to succeed

• Strong experience in housing management, including voids, allocations, tenancy and leasehold services.
• Proven ability to lead teams, manage performance and maintain service standards.
• Understanding of older people's services is desirable.
• Excellent organisational skills and ability to manage your own diary.
• Full UK driving licence, acces to your own vehicle and business insurance are required.
• A basic DBS is necessary for this role also.

What you'll get in return

• Full time, weekday hours.
• Weekly pay, hourly rate.
• Temp to perm opportunity.