Housing Services Lead

Allscreens Nationwide Ltd; Bedale; On-site; GBP 30,000 - 38,000; Full time

Benefits offered by this job

Blue Light Card discount

holiday trade scheme

Occupational Sick Pay

Occupational Maternity Pay

Job summary

Allscreens Nationwide Ltd is seeking a Housing Services Lead to support the Housing and Partnership Manager in delivering high quality services to residents at an Extra Care scheme in Bedale. You will focus on resident involvement, health and safety, and compliant tenancy management.

You will build positive relationships with residents, colleagues and contractors, maintain accurate records, and work flexibly across a nine-day fortnight model with a commitment to learning and development.

Qualifications

• Experience in housing or property management with a focus on resident facing services and engagement.
• Solid understanding of health and safety and other RoSH regulations.
• Excellent communication and interpersonal skills with residents, colleagues, and contractors.
• Strong organisational and administrative skills, including maintaining accurate records and managing competing priorities.

Responsibilities

• Assist the Housing and Partnership Manager to ensure resident involvement is linked to delivering excellent housing services.
• Support tenancy management processes and housing management systems.
• Maintain accurate records and manage competing priorities with a collaborative approach.

Skills

Resident engagement

Health and safety RoSH

Communication

Organisational skills

Collaborative working style

Tenancy management processes

Digital skills (Microsoft 365)

Professional problem-solving

Tools

MS Excel

MS Word

MS PowerPoint

MS Outlook

MS Teams

Housing management systems

Job description

Are you passionate about making a positive difference and providing high quality services? Do you really care about people? Want great benefits, flexible working and learning and development opportunities to boot? You’ll fit in well here.

We’re growing. Quickly and we’re constantly looking for ways to make things better, always putting our residents and people at the heart of what we do.

We have big ambitions and are looking for superstars to join us.

What we’re looking for

Within the role of Housing Services Lead you will assist the Housing and Partnership Manager in ensuring resident involvement is intrinsically linked to delivering excellent housing services and enabling residents to live independently within a designated Extra Care scheme.

Curious to know more? If you’re looking for an opportunity where you can make a real difference, with an organisation with a strong social purpose, take a look at the job description attached.

We’d love to meet you!

• Experience in housing or property management with a focus on resident facing services and engagement
• Solid understanding of health and safety and other RoSH regulations
• Excellent communication and interpersonal skills, with the ability to build positive relationships with residents, colleagues, and contractors
• Strong organisational and administrative skills, including maintaining accurate records and managing competing priorities
• A collaborative working style, with a proactive approach to problem-solving
• Familiarity with tenancy management processes and housing management systems
• A good level of digital skills and experience, including the use of Microsoft Products (Excel, Word, PowerPoint, Outlook, MS Teams)
• Willing to work towards Level 3 Housing Apprenticeship (if not held)

Why us?

We support our employees to do what they do best, whether that’s through flexible working, learning new skills or being part of a friendly and supportive workplace culture. We also offer a great benefits package including

• Blue Light Card discount
• holiday trade scheme
• Occupational Sick Pay
• Occupational Maternity Pay and more.

As part of our commitment to our employees and offering flexibility, we now offer a nine-day fortnight, providing employees with the opportunity to work their hours across nine days and have a three-day weekend every other week. Further details on how this works will be discussed with successful candidates upon an offer being made.

An offer of employment will be subject to the satisfactory completion of an enhanced disclosure check, satisfactory references, and induction training.

Closing date for applications: 26 August 2026, with interviews taking place 31 August 2026