Housing Services Lead: Flexible Hours & Impact

Housing 21; Yarnton; On-site; GBP 26,000 - 35,000; Full time

Benefits offered by this job

Blue Light Card discount

Holiday trade scheme

Occupational Sick Pay

Occupational Maternity Pay

Flexible working

Job summary

Housing 21 is seeking a Housing Services Lead to support the Housing and Partnership Manager in delivering high-quality housing services and boosting resident involvement within an Extra Care scheme.

The role requires experience in housing management, strong communication and organisational skills, and a proactive approach to problem-solving. Flexible working options and a nine-day fortnight are available as part of the benefits package.

Qualifications

• Experience in housing or property management with a focus on resident facing services and engagement.
• Solid understanding of health and safety and other RoSH regulations.
• Excellent communication and interpersonal skills, with the ability to build positive relationships with residents, colleagues, and contractors.
• Strong organisational and administrative skills, including maintaining accurate records and managing competing priorities.

Responsibilities

• Assist the Housing and Partnership Manager in ensuring resident involvement is intrinsically linked to delivering excellent housing services.
• Help residents to live independently within the Extra Care scheme.
• Maintain records and support tenancy management processes as required.

Skills

Housing management

Resident engagement

Communication

Organisational skills

Digital literacy

Education

Level 3 Housing Apprenticeship

Tools

Microsoft Office suite

Job description

Housing 21 is seeking a Housing Services Lead to support the Housing and Partnership Manager in delivering high-quality housing services and boosting resident involvement within an Extra Care scheme.

The role requires experience in housing management, strong communication and organisational skills, and a proactive approach to problem-solving. Flexible working options and a nine-day fortnight are available as part of the benefits package.