Housing Services Assistant — Flexible Admin & Support

Housing co; United Kingdom; Remote; GBP 22,000 - 26,000; Full time

Benefits offered by this job

40 days leave (25 days annual leave &

8% employer pension contribution

Flexitime

Private health care

Investors in People gold award

Job summary

Dunbritton Housing Association is seeking a Housing Services Assistant to join our office in Dumbarton. The role includes call handling, administering housing applications, and supporting the Head of Housing Services and Housing Officers, along with data input and customer interactions in person.

The successful candidate will have strong IT skills and be proficient with Microsoft Word, Excel, PowerPoint and Outlook, with flexibility to meet service demands.

Qualifications

• Experience delivering admin support in a busy customer-focused environment.
• Office-based role in Dumbarton with strong IT skills.
• Proficiency in Word, Excel, PowerPoint and Outlook.

Responsibilities

• Handle inbound and outbound calls with a customer focus.
• Administer Housing applications and input data accurately.
• Support the Head of Housing Services & Housing Officers.
• Interact with customers in person and via office systems.

Skills

Customer service

IT literacy

MS Office proficiency

Tools

Microsoft Word

Excel

PowerPoint

Outlook

Job description

Dunbritton Housing Association is seeking a Housing Services Assistant to join our office in Dumbarton. The role includes call handling, administering housing applications, and supporting the Head of Housing Services and Housing Officers, along with data input and customer interactions in person.

The successful candidate will have strong IT skills and be proficient with Microsoft Word, Excel, PowerPoint and Outlook, with flexibility to meet service demands.