Housing Services Administrator

Anchor; Hull and East Yorkshire; On-site; GBP 25,000 - 31,000; Part time

Benefits offered by this job

Full training and support

Growth opportunities

Deputise for your manager

Job summary

Anchor is seeking a Housing Services Administrator to support housing management at Hanover Court and Florence Court, Hull. The role is 20 hours per week on a two-year fixed-term contract, with a salary of £28,250 per year (pro rata £15,694).

You will welcome residents, manage post and schedules, handle financial records, support safety checks, and coordinate with contractors to keep properties compliant and well maintained.

Qualifications

• Organised and detail-oriented with strong time management.
• Good communication with residents and contractors.
• Some admin or support experience and a customer-focused mindset.

Responsibilities

• Welcoming residents, scheduling meetings, managing post, and keeping the office running.
• Handling financial records, assisting with debt management, and ensuring tasks stay on track.
• Supporting health and safety through inspections and addressing risks.
• Helping with compliance audits and checking properties meet regulations.
• Assisting with complaints and coordinating with contractors and residents.
• Coordinating void property inspections and repairs for quick turnover.

Skills

People skills

Organised

Customer service

Problem solving

Job description

Housing Services Administrator
Location:Hanover Court & Florence Court,Hull
Contract: 20 hours per week |2 Year Fixed Term Contract
Salary:£28,250 per annum (£15,694 pro rata)

Are you organised, detail-oriented, and passionate about creating a safe and supportive living environment? We’re on the hunt for a Housing Services Administrator to help us deliver housing management services at Hanover Court & Florence Court, Hull.

Key responsibilities:

• Welcoming and communicating with residents, scheduling meetings, managing post, and keeping the office running smoothly.
• Handling financial records, assisting with debt management, and ensuring everything stays on track.
• Supporting health & safety by conducting inspections, addressing risks, and keeping the place hazard-free.
• Helping to carry out compliance audits and checks and making sure all our properties meet regulations.
• Supporting to tackle complaints, resolving issues, and keeping communication flowing with contractors and residents.
• Coordinating void property inspections and repairs to ensure quick turnarounds for new residents.

You’re someone who:

• Loves working with people and can adapt to different communication styles.
• Is confident, proactive, and has excellent problem-solving skills.
• Thrives in an organised environment, managing workloads and deadlines like a pro.
• Works well independently and as part of a team.
• Has some admin or support experience and enjoys delivering great customer service.

What We’re Offering:

• Full training and support to set you up for success.
• A chance to contribute to a high-quality housing service that makes a difference for residents.
• Opportunities to grow, including stepping up to deputise for your manager when needed.