Housing Scheme Manager: Lead Wellbeing & Teams

Construction; Stowmarket; Ibrido; GBP 19.000 - 23.000; Part-time

Vantaggi offerti da questo lavoro

Ongoing management support

Friendly staff team

Employee Assistance Programme

Perkbox rewards

Team events

Paid DBS checks

Pension scheme

Recommend a Friend Scheme

Medicash

Care Friends

Descrizione del lavoro

Finborough Court Housing is seeking a Housing Scheme Manager to oversee the day-to-day management of the scheme, supporting residents and ensuring a loving, caring environment aligned with the Society’s Christian ethos.

You will lead staff, manage rents and services with the Finance Team, and ensure wellbeing and safety while delivering excellent customer care. The role is 20 hours per week, with on-call cover.

Competenze

• Understanding the needs of older people.
• Experience managing a housing scheme or similar.
• Experience in customer-focused environments.
• Ability to lead and motivate others.
• Strong communication skills.
• Budget control and management experience.
• Proficient IT skills including Excel and Outlook.
• Ability to work under pressure and manage multiple tasks.
• Strong organisational skills.

Mansioni

• Assess occupants against eligibility criteria and allocate housing units.
• Maintain wellbeing of occupants to a high standard.
• Keep support plans up to date.
• Lead and manage housing staff, covering duties during absences.
• Oversee domestic and maintenance teams.
• Manage the Wellbeing Assistant.
• Collaborate with Finance to manage rents and charges.
• Oversee devotions and lead devotional times as required.
• Provide excellent customer care and respond to calls and visitors.
• Oversee health and safety of the scheme.
• Handle complaints following Society policy.
• Promote the Society and scheme to maximise occupancy and income.

Conoscenze

Older people needs

Management experience

Customer focus

Lead and motivate

Communication skills

Budget control

Excel

Outlook

Under pressure

Organisational skills

Strumenti

Excel

Outlook

Descrizione del lavoro

Finborough Court Housing is seeking a Housing Scheme Manager to oversee the day-to-day management of the scheme, supporting residents and ensuring a loving, caring environment aligned with the Society’s Christian ethos.

You will lead staff, manage rents and services with the Finance Team, and ensure wellbeing and safety while delivering excellent customer care. The role is 20 hours per week, with on-call cover.