Housing Repairs & Workforce Product Lead

NECSWS; Alderley Edge; On-site; GBP 90,000 - 120,000; Full time

Benefits offered by this job

Private medical cover

25 days annual leave

Life assurance

Pension plan

Flexible benefits

Employee assistance program

LinkedIn Learning access

Job summary

NEC Software Solutions is seeking a Lead Product Manager for Repairs & Workforce Management within the NEC Housing portfolio. You will lead a team of product managers, define and articulate the repairs proposition, and work with Pre-Sales, Marketing and Sales to promote it in the market.

You will collaborate with Solution Architects, Implementation and Customer Support to resolve customer challenges, shaping the roadmap and enhancements in response to regulatory and market changes.

Qualifications

• Deep knowledge of social housing sector issues and legislation affecting repairs.
• Experience designing robust business and process solutions for customers.
• Strong stakeholder management with executives and senior leaders.
• Experience delivering IT projects in architecture, product management, or delivery roles.
• Proven ability to work with external solution providers on product enhancements.

Responsibilities

• Lead a team of product managers delivering the NEC Housing repairs solution end-to-end.
• Capture and translate customer needs into product requirements for development.
• Define product roadmap and liaise with 3rd party suppliers and internal teams.
• Support bid responses, sales proposals, and customer communications.
• Manage product lifecycle from concept to retirement with market trend awareness.
• Engage with end users through groups and ad-hoc consultations.

Skills

Social housing knowledge

Stakeholder management

Product management leadership

IT sector experience

UI/UX design

Requirements gathering

Agile / lifecycle

Communication skills

Education

Bachelor's degree or equivalent in a relevant field

Tools

HMS solutions

Housing management systems

Bid management tools

Job description

NEC Software Solutions is seeking a Lead Product Manager for Repairs & Workforce Management within the NEC Housing portfolio. You will lead a team of product managers, define and articulate the repairs proposition, and work with Pre-Sales, Marketing and Sales to promote it in the market.

You will collaborate with Solution Architects, Implementation and Customer Support to resolve customer challenges, shaping the roadmap and enhancements in response to regulatory and market changes.