Product Manager - NEC Housing

NEC Software Solutions; United Kingdom; Hybrid; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Private Medical Cover

25 days holiday

Life assurance 4x basic salary

Pension up to 8.5%

Flexible benefits

Job summary

NEC Software Solutions in the United Kingdom seeks a Product Manager for NEC Housing to shape and deliver housing sector products, including Rents, Service Charges, Allocations, and our Housing Mobile App. You will work with customers to capture insights, translate them into clear requirements, and own the roadmap while collaborating with development and QA teams to deliver outcomes that meet client needs.

You will support Pre-Sales, contribute to product launches, and bring a strong background

Qualifications

• Experience in UK Social Housing and delivering software solutions.
• Strong understanding of project lifecycle, methodologies and on-time delivery.
• Experience defining product enhancements, UI/UX design, and Agile development.
• Experience with housing management systems and related modules (Rents, Service Charges, Allocations, Mobile).
• Excellent presentation and communication skills.

Responsibilities

• Conduct market research on regulatory, competitive, and economic trends.
• Act as SME for your product area, guiding customers and stakeholders.
• Capture insights via co-design workshops, user groups, and meetings.
• Define business needs and objectives to meet expectations.
• Create requirements, user stories, and wireframes with development/QA teams.
• Collaborate on product documentation with Technical Authors.
• Build business cases including market uptake, pricing and margins.
• Coordinate with suppliers and integrators for third-party needs.
• Define and maintain the product roadmap.
• Support Pre-Sales/Sales with proposals and quotations.
• Deliver presentations and contribute to product launches.

Skills

UK Social Housing experience

Project lifecycle knowledge

UI/UX design

Agile product development

Housing management software experience

Stakeholder communication

Time management

Tools

Figma

JIRA

NEC Housing knowledge

Job description

*** Please note - Hybrid or remote subject to location ***

Join us on an exciting journey as a Product Manager for NEC Housing!

You’ll play a pivotal role in shaping and delivering innovative products for the Social Housing sector covering areas such as Rents, Service Charges, the Allocations process, along with our Housing Mobile App.

We’re looking for passionate individuals to join a dynamic team that’s focused on exceeding customer expectations, maximising intellectual property, and driving transformation across the sector.

From market assessment through to requirements decomposition, build support, and final test verification, you’ll ensure the NEC Housing platform empowers customers to meet the challenges they face.

Key Responsibilities

• Conduct market research to understand legislative, regulatory, competitive, and economic trends, as well as evolving market drivers.
• Become the subject matter expert in your product area, providing guidance to customers and internal stakeholders.
• Collaborate with customers through co-design workshops, user groups, and meetings to capture insights and shape requirements.
• Define customer business needs and objectives to ensure NEC Housing products meet or exceed expectations.
• Create requirements, user stories, and wireframes for new developments, working closely with development and QA teams to deliver solutions that achieve customer outcomes.
• Partner with Technical Authors to produce and review product documentation.
• Build business cases including market uptake, pricing, and margin analysis.
• Identify and manage any third-party requirements, liaising with suppliers and integrators as needed.
• Define and maintain the roadmap for your product area(s).
• Support Pre-Sales and Sales teams with bid responses, proposals, and quotations.
• Deliver presentations to internal and external audiences.
• Contribute to product launch activities.

This is your opportunity to shape NEC Housing products and guide customers toward best practices. Future growth and progression within the Product Team or wider business await the successful candidate.

Qualifications

• Experience in UK Social Housing, either as a customer or software solution provider.
• Strong knowledge of project life cycle, methodologies, and delivering projects on time and within budget.
• Experience defining product enhancements, UI/UX design, and Agile new product development.
• Experience with housing management systems or related software.
• Experience working with Housing system modules Rents, Service Charges, Allocations, or Mobile alternatives.
• Excellent presentation and communication skills.
• Full, valid UK/EC driving licence for travel.
• Proven ability to build relationships and understand client perspectives.
• Effective time management and resource allocation.
• Experience in end-to-end product life cycle management.
• Experience designing digital solutions for the social housing sector, including mobile apps and web platforms.
• Proficiency in tools such as Figma and JIRA.
• Working knowledge of NEC Housing.

Additional Information

We pride ourselves in offering an excellent benefits package, including an above average pension scheme. When you join the team at NEC Software Solutions, you are provided with the following:

• Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost)
• 25 days paid holiday with the option to buy/sell
• 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost)
• A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5%
• A selection of flexible benefits to suit your individual needs

Candidates must be able to demonstrate a pre-existing right to work and travel within the UK.

Documentary evidence will be required.

All offers are subject to satisfactory vetting and reference checks. Depending on the nature of the role a Disclosure Barring Service (DBS) check may also be required.

NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities. If you require any reasonable adjustments or have specific accessibility needs during the recruitment or interview process, please feel free to share these with us. We are committed to ensuring an inclusive and accommodating experience for all candidates.

Who We Are:

We’re NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies.

Working with us, you’ll be helping our 3,000+ employees push the boundaries of what’s possible and support amazing public services.

We work with governments, hospitals, police forces, housing providers, local authorities and more. We help them pay financial support faster, speed up treatments for patients and respond to emergencies in the right way. The more we do, the more our customers can do for others. And together, we make a world of difference.

We’d love your help. And we’ll support you all the way.