Housing Repairs Coordinator – Temp (6 months)

Confidential; Glasgow; In loco; GBP 24.000 - 30.000; Tempo pieno

Vantaggi offerti da questo lavoro

35-hour week

Initial 6-month contract

Supportive team environment

Descrizione del lavoro

Confidential in Glasgow is seeking a Repairs Administrator on an initial 6-month temporary contract to support a busy Property Services team. You will handle repairs enquiries, log works, coordinate appointments, and liaise with contractors and tenants to ensure timely progression.

The role emphasises customer service, strong IT skills, and experience with housing management systems. A 35-hour week and a supportive team environment are offered.

Competenze

• Experience in administration, repairs coordination, property maintenance or a similar customer-focused role.
• Excellent communication and organisational skills.
• Ability to manage a busy workload and prioritise effectively.
• Strong IT skills and experience using CRM or database systems.
• Proactive, helpful approach with attention to detail.

Mansioni

• Handling incoming repairs enquiries by telephone, email and in person.
• Logging repairs and raising works orders on the housing management system.
• Coordinating appointments and inspections for Maintenance Officers.
• Liaising with contractors, tenants and utility companies to ensure repairs progress efficiently.
• Monitoring void property repairs and supporting the turnaround of empty properties.
• Updating maintenance records, compliance information and property databases.
• Assisting with contractor invoices and general administration.
• Logging customer complaints and supporting customer satisfaction processes.
• Providing administrative support to the wider Property Services team.

Conoscenze

Administration

Customer service

Coordination

IT skills

CRM systems

Strumenti

Housing management system (QL)

Descrizione del lavoro

Confidential in Glasgow is seeking a Repairs Administrator on an initial 6-month temporary contract to support a busy Property Services team. You will handle repairs enquiries, log works, coordinate appointments, and liaise with contractors and tenants to ensure timely progression.

The role emphasises customer service, strong IT skills, and experience with housing management systems. A 35-hour week and a supportive team environment are offered.