Housing & Property Management Apprentice - Manchester

LLOYDS BANK PLC; Manchester; Híbrido; GBP 25.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Pension up to 15%

Annual bonus

Share schemes

Discounts

22 days holiday

Wellbeing & parental leave

Descripción de la vacante

Lloyds Banking Group in Manchester invites applicants to join the LLPM team as a Level 3 Housing & Property Management apprentice. You’ll gain hands-on experience across lettings, customer operations and property strategies while working toward the Level 3 qualification.

The program runs for two years starting September 2027, with four days in the office each week under a hybrid policy, and includes benefits like a pension and bonus scheme.

Formación

• GCSEs (English & Maths) at grade 4/C or higher
• Level 3 Housing & Property Management apprenticeship
• Commitment to learning and development

Responsabilidades

• Assist with lettings and tenancy administration across Lloyds Living properties.
• Support customer operations and property maintenance tasks.
• Contribute to delivering high-quality customer experiences and compliance with housing regulations.
• Learn how professionally managed homes are run and supported for tenants.

Conocimientos

Customer service

Teamwork

Adaptability

Educación

GCSEs (English & Maths)

Level 3 Housing & Property Management apprenticeship

Descripción del empleo

Job Details

Duration: 2 years

Salary: £27,400

Location: Manchester

Start: September 2027

Qualification: Level 3 Housing & Property Management apprenticeship

Build your future from the ground up

The Lloyds Living Property Management (LLPM) team. They work with Lloyds Living and take care of it all – from supporting our customers through move‑in and move‑out to managing tenancies, maintaining the professionally managed homes, and helping everyone feel safe.

And as a Level 3 Housing & Property Management apprentice, you’ll get to be in the thick of the action.

Job Responsibilities

Joining the LLPM team means it’ll be up to you to bring Lloyds Living to life for our customers every day. You’ll rotate through Lettings, and Customer Operations, and then Property Operations. And everything you do will give you hands‑on experience on how homes are managed and customers are supported throughout their journey.

• Get hands‑on with helping customers find high‑quality homes they can move into
• Ensure all our properties are well looked after, and issues are resolved quickly
• Bring your professionalism and care to every interaction
• Gain first‑hand insider knowledge on how professionally managed homes are run

Additional Opportunities

Even better? You’ll also get to work with our charity partner, Regeneration Brainery, where you’ll support young people from diverse backgrounds to make a career in the property and regeneration sector.

Training and Development

At the same time, you’ll be working towards your Level 3 Housing & Property Management apprenticeship with a dedicated training provider. You’ll build a solid foundation in how the housing sector operates, learn how to navigate tenancies and make customer experience your priority. But of course, that’s just the tip of the iceberg.

• Manage a full tenancy lifecycle – from lettings and contracts through the end of tenancy
• Navigate the inner workings of the legal and regulatory framework that governs landlord and tenant law
• Keep houses safe by managing repairs and running regular maintenance work
• Manage all stakeholders, including helping customers when a problem arises
• Respond to real‑world challenges like anti‑social behaviour and supporting vulnerable customers

Your Future

• Level 3 Housing & Property Management Apprenticeship (A-level equivalent)
• Two years of real‑world experience combined with classroom learning
• Opportunity to progress or gain membership with professional bodies like ARLA Propertymark or the Chartered Institute of Housing (CIH)

Requirements

• You’ll need to be at least 18 years old on 1st September 2027
• 5 GCSEs grades 4-9 including English & Maths (achieved)
• Valid Right to Work in the UK. Your visa end date must extend beyond the duration of the apprenticeship programme, which will last up to two years. Due to Home Office requirements regarding Skilled Workers, we’re unable to accept applications for visa sponsorship for our apprenticeship roles as the proposed salary for the role does not meet the minimum threshold – if this situation applies to you, please consider looking for other vacancies which may be more suitable.

Location & Hybrid Working

This programme is based in Manchester. With our hybrid policy, you’ll spend four days a week in the office with a young and dynamic team. If your commute exceeds 1.5 hours, we strongly recommend relocating closer to the office to ensure consistent attendance in line with contractual and hybrid working expectations.

Salary and Benefits

You will join us on a fixed apprenticeship salary. Upon successful completion of the apprenticeship, you will be re‑graded, with your pay range consistent with the job family for your business area.

• A generous pension contribution of up to 15%
• An annual performance‑related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 22 days’ holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

Closing Date

The closing date to apply for this opportunity is 15th December.

Diversity and Inclusion

Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we’re committed to creating an environment in which everyone can thrive, learn and develop.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.

We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns.

And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long‑term health or neurodivergent condition through the Disability Confident Scheme.

We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers.

Just let us know what you need.